Thread by @Luke_OMahoney

Does your People Ops / HR team have a set of People Experience (PX) design principles?

If not, you should.

Here’s why and how to create some for your team:

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What are design principles?

Design principles are a set of core considerations which inform the direction and the overall approach of product design.

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What are they for?

Design principles ensure the end product adheres to overall design vision. They allow decisions to be made quickly and accurately by anyone in the design team as decisions can be sense checked against the principles.

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Who should use them?

Anyone (individual, team, organisation) who is setting out to design solutions / products for an end user.

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How does this relate to People Experience?

The best People teams operate like product teams (even “teams” of 1) they understand that their role is really about understanding the needs of their end user and designing products, services, solutions which address those needs

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Ok, so now we are clear on why design principles are needed

Here’s how to create a set for your team in 3 steps:

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Step 1. Create a Vision

Set a clear vision for the People Experience you want to create in a single sentence. As an example:

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“Create a people-first performance culture where individuals and teams thrive. Our people should feel joy, connection, growth, challenge, and success in alignment with realising the impact of our organisational mission. ”

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Step 2. List your Constraints

Capture all known constraints and limitations you will face in realising the vision you have set out. Examples might be:
Budget
Time
Resources
Prioritisation
etc
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Now create a set of principles which will steer the design decisions made by “product team” in accordance with the vision and known constraints. I would recommend no more than 12, no fewer than 4.

Some example principles linked to the above might be:

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1. Our people are your customers. Take a PX-first approach

2. The goal is happy people and high performance. Design for both

3. Focus on Impact ROI. Prioritise based on high impact, low investment

4. Consider context. Align to business needs and commercial objectives

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Use this out of the box process to implement some design principles for your team to enable aligned and fast paced people product design.

Your department business impact and strategic influence will significantly increase.

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What else do you need to know to give this a try?

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#peopleexperience #designthinking #culture #pxdesign