Discover and read the best of Twitter Threads about #designthinking

Most recents (17)

Well I’m stuck on the runway and you know what that means!

*drumroll*

Time for a #prodmgmt twitter rant.

Today’s rant is about enterprise companies and how they value digital product management. /1
I’ve spent the last 5 years helping very very large organizations go through “product transformations”. You know, that thing after the “agile” transformation.

When they realize “oh crap we have 450 people who don’t know what they’re doing.” /2
And I’m glad that these #agile transformations happened because it helped to show these companies they need real #prodmgmt, not just backlog groomers.

But there’s a problem... /3
Read 14 tweets
A method to turn a bunch of qualitative interviews into personas.

You’ll need:
✨User interviews
✨2+ designers
✨A physical board & sticky notes

#ux #uxdesign #DesignThinking #uxframeworks
Interview x amount of users. It should be a large enough sampling to see trends and patterns in responses to your interview q’s. One designer leads, the other takes notes. Sometimes rounds of interview are helpful to regroup and rework the questions in between.
In interviews, ask why. A lot. Get to the real *why* behind their behavior. Let them talk freely, but guide the conversation and keep it on track. Avoid leading questions and confirmation bias.
Read 10 tweets
A framework for organizing user research data:

✨What you saw
✨What you heard
✨What it means (Emerging Insight)
✨Why it matters (Implications)

#ux #uxdesign #userresearch #DesignThinking
I've given 1 example per quadrant here for simplicity, but in reality you'd want to see patterns & trends across x amount of observations (what you saw & heard) for it to become an emerging insight & implication. ✨
Let's do another one!

What's fun is to see the tension between observed and expressed needs. That's where the kernel of a good idea starts.✨
Read 9 tweets
#CeritaHaji bagian keenam..

———

#Haji #Haji2019
Saat menyaksikan manusia dr berbagai penjuru bumi mengitari Ka’bah dlm thawaf, memori kt sgr ditarik ke thn2 panjang perjuangan Ibrahim mengemban amanah nubuwwah smp ia mendirikan bangunan ini bersama putranya Ismail..
#CeritaHaji
Ibrahim hidup selama 175 thn atau 200 thn dlm riwayat lain.. Lahir di Babil (skrg Irak), selanjutnya beliau ke Harran atau Carrhae (skrg Turki), lalu Palestina, lalu Mesir, lalu Jazirah (Mekkah) dan wafat di Hebron (Al Khalil) Palestina..
#CeritaHaji
Read 170 tweets
8 yrs ago today, 4 of my friends built a software product in a department store. A video of it is still today's quintessential example of #LeanStartup, #LeanUX, #DesignThinking, and #Agile in action. @lightsmith @kimhamlet @tzeiler @garybernhardt (1/2)
@lightsmith @kimhamlet @tzeiler @garybernhardt Universities, thought leaders, consultants, and other change makers continue to use that story around the world to improve teams, their products and business results by including customers and reducing decision waste. (2/2)
Read 4 tweets
what if #designthinking, though the very worst of stalling capitalism's attempt to create value, could nevertheless be, wrt its very weak versions of participatory deliberations about how best organize our societies' products and services, prefigurative of post-capitalism?
co-design as post-normal capitalism, a mutation that under the right conditions undermined the 'wait to be seated' version of retail capitalism by allowing the emergence of bioregional participatory economies
what is important is not the lame outcome of ideation sessions, or even the embarrassing 'at last you have decided to listen actively to one or two customers,' but just the act of workshopping itself, being in an awkward temporary community trying to agree on alternative futures
Read 4 tweets
1. I’m so grateful to @tristanharris @aza being vulnerable enough to suggest a new field to study human + tech. It just goes to show there’s tons of confusion around the role of research & insights in industry - which is the topic of my upcoming talk at @MindtheProduct.
2. @zeynep is right about the willful blindness of industry tech & @BostonJoan have pointed to entire field of STS - BUT i have sympathy for @tristanharris @aza cuz i see tons of confusion on several fronts between industry & academia that can possibly make even well meaning...
3. ... tech folks feel like a new area of study is needed. One of the big problems is how research is manifested in industry under confusing fields of UX, CX, design research -as @lifewinning noted there is def a trend with throwing an X in industry to make a field sound TOUGH
Read 26 tweets
Okay, so in the #designthinking class you learnt #empathy and now you're trying to apply it to a real situation. Stuck? Well there's your issue. It's about cultivating a #mindset, not just using tools. 1/
#Empathy is a noun and an abstract one at that. Empathizing is a verb: it's an action word. Action doesn't happen in the head. Which means you have to go out into the real world of real users and not just make things up in the conference room. Sticky notes won't help. 2/
#designthinking doesn't lend itself too well to the #sprint methodology. #collaboration is good but doing it as a sprint, or a part of one, gives it a process feel instead of a different way of looking at the problem itself. 3/
Read 11 tweets
I'm a few years behind the curve; y'all still do follow trains?

Well, I'm starting one. Let's do one about #equitydesign.

@albanvillamil asked if I knew people, places, and tools for equity and design, and I wanted everyone to know everyone.

Spread the word! (1/million)
That being said, like equity work, this isn't (and arguably can't be) the definitive

Equity is a verb, like @_ChristineOrtiz says, so my hope is this is only the beginning.
I tried to get everyone's resources and descriptions correctly, but if there's anything wrong, feel free to correct me! (Crit's in our blood, right?)

Feel free to add, amend, include, and let's get to know each other. Cool? Cool.
Read 40 tweets
Our first #HealthMeetsTechNG Meet Up in 2019 in partnership with @DigitalHealthNg & @Infonineorg is finally here!!!

We will discuss "Design Thinking in Healthcare Innovation - Bridging the Gap Between Ideation and Implementation".
Join us live: facebook.com/epiafric
#HealthMeetsTechNG platform is conceptualised to forge partnerships and grow a community of health professionals and tech experts who are keen on applying technology in African healthcare industry- @ekemma
In 2017, we had our first @facebook hackathon in Lagos on general health issues, the second in Kenya in partnership with @iHub and the third was in South Africa in partnership with @impacthubjoburg- @ekemma at the #HealthMeetsTechNG meet up
Read 20 tweets
The challenges we face today are the outcome of skewed priorities. Profit first. Profit only. Pushing people and technology into squeezing efficiencies regardless of need our side effects. Short-term gains over sustainable practices. Thinking for over thinking through. 1/
Education systems, governance structures, work practices, ... everything focused on "smart" solutions for quick returns and for "speed & scale" which most of us talk about but hardly understand. Why scale? What to scale? The 'HOW' traps us into believing that it's progress. 2/
How come even 'best practices' aren't working? What has changed? @salimismail says technologies are growing exponentially, and redefining today's reality. He's right. The future is hurtling at us carrying the debris of humankind's historical ways of thinking. 3/
Read 8 tweets
1/ The world is changing right in front of us; never before has change been as palpable. Most if it is being driven by technology which seems to be disrupting each and every domain. The obsession with technology driving progress to the exclusion of everything else is a bane.
2/ While it isn't a good idea to ignore technology, especially those that actually improve human life and condition, including those that make decisions faster and more accurate and those that make life safer and longer, one-sided technology growth will do more harm than good.
3/ Applying technology in context of people and environment must take precedence over speed and scale. Holistic design of solutions and services in individualized moulds is the path. Because the age of average is done and dusted. The factory model of #education must be disrupted.
Read 10 tweets
1/ The rebuilding of Japan post the horrific atom bomb, fuelled the design philosophy to create a disposable culture. India however, remained largely unaffected. (Exception: City culture is homogenous worldwide) en.m.wikipedia.org/wiki/Throw-awa…
2/ India context— Reuse is seen everywhere. Repair and recycle continues to be the norm. "Wasting" is a foreign sensibility and throwing away things doesn't come naturally. The feel-good of keeping old stuff is deeply embedded in the collective consciousness.
3/ Design drives all change in terms of materials, processes of manufacture, fashion, trends... actually they're deeply intertwined and highly interdependent. Responsible design values come before economic compulsions at individual, company, industry and societal levels.
Read 8 tweets
1/ #Design your audience:

1. Curate the initial community with the right audience
2. They, in turn, create the right feedback loop
3. Don't ignore the designing of the community

#startups #designthinking #productdesign bit.ly/2tBK3FR
2/ #Design your audience:

E.g. @dribbble allows only community-nominated 'prospects' (bit.ly/2yRH4OI) to content. This ensures the best and relevant content

#startups #designthinking #productdesign bit.ly/2tBK3FR
3/ #Design your audience:

I would go a step beyond. For optimized network effects of a consumer #productdesign, you need to design the dynamics of consumer interactions.

#startups #productdesign bit.ly/2tBK3FR
Read 3 tweets
Almost every day for the last month or so, I've pumped at work. Not in the basement pump room that's like a 10 minute walk to get to, or hiding out in the bathroom armchair, but AT WORK. In lab. On my microscope. At my desk. Around other humans. This is a #momlife thread 1/
I've pumped while taking care of fruit flies. While doing microdissections. While standing in the sandwich line at the cafeteria. Walking down the hallway. In the elevator. Walking home. ON THE EFFING SUBWAY. I even pumped in class a couple of times 2/
This is because @Freemie finally brought pumping into the twenty - first century with the #freemieliberty. There's a wearable technology for every sport under the sun, and now, finally, for pumping too. 3/
Read 15 tweets
Read 25 tweets
[#musetech syllabus thread: week 7!] This week's topic? MOBILE. We talked about techniques for are offering museum experiences anytime and anywhere... #mtogo
(There's a ton of ways to think about this topic so bear with me as I share a bunch of awesome links!)
One of my favorite #musetech articles of all time: "Catching Our Breath: Assessing Digital Technologies for Meaningful Engagement," by Mann, Moses and Fisher in @NAMExhibitions journal fall 2013 goo.gl/ACPuUM
Read 16 tweets

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