This thread is for all those people #traveling stuck in #airports with ruined #holiday plans. I am a seasoned global traveler who has encountered almost every ridiculously inconvenient #travel scenario. A few tips I wish I'd had as a less seasoned traveler 1/ 1. Take a few minutes and have a meltdown. Cry, yell/scream into your blanket or coat. Let out the rage then stop. Take 5 to 10 deep breaths and remember people unexpectedly died today or this week. It's better to be unimaginably inconvenienced than gone. 2/

I am still trying to understand why #healthcare and #publichealth still use the term ‘hard to reach’. Over the years I have noticed strangers will talk to me-unprovoked- and end up telling me their story or some issue they are navigating. This happened yesterday. 1/ I was sitting on bench soaking up the sun and a man passed by then pivoted back to tell me about the trouble he was having getting an updated ID. This was on his mind acutely because he had just come from the social services office. 2/

Who are these ‘hard to reach people?’ I’m often asked for tips on how to engage the “hard to reach”. Just now walking into Sweetgreen a man asked if had change. I told him I never carry money nowadays since so much is done w/the phone. I asked if he wanted something to eat. He nodded and I told him I would see if I could order it on my phone. Intrigued he said, “Really? How do you do that?” This led to a conversation as we waited 15 minutes for his food. Here is what I learned about him in less than 15 min:

Well I think I am on record saying, lovingly of course, @mtosterholm is the the Darth Vader of pandemic. I loved listening to his conversation with @andyslavitt and it made me break out the laptop, settle in, and write this thread.
apple.co/3ChXPz7
@inthebubblepod You have to take time to listen to this conversation, on your walk, on your drive, just sitting still…I know—who has an hour to sit still. Anyway,