Douglas Badenoch Profile picture
Information scientist interested in usability and evidence-based health care.

10 Jun, 14 tweets

Leadership in crisis: reflections from leading Scotland's pandemic response - #Quality2021 with @jasonleitch .

Scotland's National Clinical Director has established a reputation for public health messaging during these worse of times.

Stream here: livestream.com/ifqsh/europe20…

On taking time out of co-ordinating a pandemic response:

"It feels different, but equally important to have this @QualityForum at this time."

#Quality2021

"If you're younger than 102, you've never known anything like it"

@jasonleitch #Quality2021

Three lessons about leadership in a pandemic.

Step 1) Understand the problem

@jasonleitch is talking through the #pandemic strategy in Scotland.

#Quality2021

Scotland's framework for reducing harm from the #pandemic, a crucial part of understanding the problem.

@jasonleitch

#Quality2021

Now we're onto Step 2) Leading

Front line engagement
Relentless Focus (esp on messaging)
Transparency
Boundarilessness

#Quality2021

Step 3 is Breathe

@jasonleitch reminds us that everyone has been on the front line.

#Quality2021

Is there a fourth lesson here?

@jasonleitch says it might be that the lessons are all the things we already know..

#Quality2021

On to @jasonleitch's current strategy dealing with #coronavirus variants.

1) Appreciate the problem
2) Understand people's psychology
3) Understand the data
4) What is your theory to guide action?

Iterative testing to refine 4).

#Quality2021

The "applause" button is getting a hammering now. Our chair @IanLeistikow appreciates that @jasonleitch expressed his feelings of self-doubt.

Jason points out that nobody has all the knowledge. You need an infrastructure of teams that feed in to decision making.

#Quality2021

Great question No 1) How much of this will stay in place after the #pandemic?

A) Technically, some of it will say (work patterns etc)
Culturally, @jasonleitch hopes the #kindness remains, and the top-down influence of the four clinical leads of the UK.

#Quality2021

Great Question No 2) Can you say more about vaccine hesitancy amongst some groups?

@jasonleitch:
A) It's multifactorial. Fundamentally, you have to surround them with correct, accessible information. Use trusted voices. Also, don't engage with fake news.

#Quality2021

Great Question No 3) How have you looked after the #wellbeing of you and your team?

@jasonleitch

Family, friends, and a great set of professionals.

Find your recipe to look after yourself: for Jason it's eat well, sleep well and run 5k/day.

#Quality2021

GQ 3) What learning prepared you for the #pandemic ?

@jasonleitch
Knowing what skills I do (and don't) have
Operating as a dentist
Relying on others' expertise

That's it from this #Quality2021 session on #leadership

Many thanks to Jason, Ian and the audience.

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