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John Cutler
@johncutlefish
, 3 tweets, 1 min read Read on Twitter
I would never ask a team/individual to do this on a regular basis...but damn, the impact it would have. Or not? Maybe that is the problem.
It feels that there's always this point where the reality *is* in the room. The writing is on the wall. But teams find a way to rationalize/explain it all away.
Another challenge is that the red square (context switching/restarting) is very easy to miss. You can pretend to be effective. And also blame yourself, not want to believe you're that vulnerable.
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More from @johncutlefish see all

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John Cutler
@johncutlefish
"Story points suck."

"Have you brought that up to your team?"

"Yes! We crack jokes about how bad it is."

"Have you proposed an experiment? For example...using story counts alongside points and comparing?"

"Yeah no. That will not fly..."

...the problem is not story points.
"Personas are such a joke!"

"Interesting...have you offered some potential improvements? How aren't they working for you?

"UX would hate that. They looovvvee their personas!"

...the problem is not personas
"OKRs are forcing us to pack quarters and horse trade! This can't be what they are good for..."

"For real? Forcing you? Do you have options?"

"No...because of the big quarterly planning meeting!"

...the problem is not OKRs.
Read 4 tweets
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John Cutler
@johncutlefish
How a single shared infra/ops team bring an org to its knees, while no one does anything about the problem? The problem is so obvious and solvable. Well...

1. Rampant Tetris playing puts these teams in a no-win situation. Trust drops.
2. When trust drops, it is hard to hire up. So the shared team stays perpetually under-supported. It is commonly seen as a "management issue", so more human load balancers are brought in to "fix it".

"Oh well, you know Ops...dropping balls again"
3. Then...more elaborate Tetris playing. Big quarterly planning sessions, dependency bingo, "rough estimates", 20%-20%-20%-20%-20% splits, too busy to actually slow down and assess needs/actual problems
Read 5 tweets
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John Cutler
@johncutlefish
It’s odd. And a couple people have shared similar observations (eg @andybudd ). But I’m seeing increasing kinship and solidarity between developers and designers ... and shared agitation among those disciplines wrt product management.

Wonder why?
One thought. As more designers and developers work together directly they realize they have a lot more in common than previously thought.

Example ... both fear the MVP bait and switch.
Maybe ... as those disciplines get more product savvy, their standards go way up?
Read 3 tweets

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