Thread by @thoughtxchng

"The single biggest problem in communication is the illusion it has taken place." - George Bernard Shaw

We're about to go live with @anya_macleod for our #TLBC (Te Leadership book Club) to talk about having Crucial Conversations. Join us here: bit.ly/2ye0duu

Here we go! #bringpeopletogether #TeVirtualEvents Will this stimulate you to have crucial conversations in your world? #VitalSmarts #TeVE

Pro Tip - Chapter 11 is a great overview! Anya gives us this great advice that if you only have 15 minutes, start there! That will motivate you to start from the beginning. #TeVirtualEvents #VitalSmarts #TeVE

- Opposing Opinions
- Strong Emotions
- High Stakes

Don't confuse the issues at hand with the high stakes! It's only a part of a larger issue.

#VitalSmarts #TeVE #TeVirtualEvents #bringpeopletogether

Why should YOU care about Crucial Conversations? Here are 4 topics that Anya spoke about:

Personal Health
Improve your relationships
Kickstart your career
Improve your Organization

#TeVirtualEvents #VitalSmarts #TeVE

Financial Agility - You can respond 5x faster to financial downturns - and make budget adjustments far more intelligently than less-skilled peers when you are able to have crucial conversations. Very important and timely!
#VitalSmarts #TeVE

Mind Set vs Mind SHIFT.
It's employee behavior that makes this shift! #TeVirtualEvents #TeVE #Bringpeopletogether #VitalSmarts

SILENCE - Don't rock the boat. Don't derail the project. Are you protecting THEM? Or are you protecting yourself? @anya_macleod makes a great (and relatable) reference to pandemic hair with this image 💇‍♀️ #VitalSmarts #TeVirtualEvents #TeVE #CrucialConversations #TLBC

Pool of shared meaning:
-Not ideas we are in agreement about
-Ideas we agree to add to our conversation without any pre-conditions
Diversity is important in shared meaning! Not ideas that we are "vetting", these are ideas that we agree to add to a conversation regardless of merit

Another Keay learning - START WITH HEART 💜

What do I really want for myself?
AND
What do I really want for others?
AND
What do I really want for the relationship?

#TeVE #bringpeopletogether #TeVirtualEvents #VitalSmarts #Leadership

Crucial Conversations - Make it safe!
Contrast what you don't want, and what you DO want.
State your path, THEN explore other's paths.
ABC - Agree (to agree), Build, Compare (instead of saying "you're wrong", say you see things differently and describe HOW) #TeVirtualEvents

Look inward and recognize your mutual purpose! #CrucialConversations #TeVirtualEvents #VitalSmarts #TLBC

Here's an example that our CPO, Dessalen Wood, shared in a recent virtual event around the #MeToo movement. This thought was shared confidentially through an exchange. Would you say this comment out loud in front of your board? #TeVirtualEvents #TeVE #VitalSmarts

Time for our exchange to crowdsource thoughts and ideas from our attendees! Have you participated in an exchange yet? Here's what it looks like. Share your thoughts, star other peoples' thoughts, and discover the power of crowdsourcing! #TeVE #bringpeopletogether #TeVirtualEvents

Proud to show off our "Presenter Mode" that is so helpful in zoom meetings, virtual events, webinars, etc. We can watch the connections happening in realtime and top thoughts rise to the top. Register for one of our #TeVirtualEvents if you want to try it out (PS They're all free)

Thank you to everyone (including our host, @anya_macleod) who joined us today for our #TLBC about #CrucialConversations! Stay tuned for the next book that we will read and discuss together. To see all upcoming #TeVirtualEvents click here: bit.ly/2VOs7pX