Wes Kao Profile picture
24 Jun, 18 tweets, 4 min read
1/ To build something new...

Look beyond what’s immediately around you.

When building the altMBA, Seth and I didn’t look at edtech. That was too narrow.

We studied what makes ppl feel *zealous, committed & becomes part of their identity*

Here are groups I analyzed (THREAD)
2/ Religion

External signals of group belonging:

- Dress codes
- Can’t eat certain foods
- Religious holidays
- Church on Sundays

All great ways to bring up your religion w/ outsiders.

“Do you have kosher options?”

Inspired reasons for students to mention altMBA w/coworkers
3/ Military

- Easily identifiable: haircut, uniforms, internal lingo
- Strict process, no exceptions
- Basic training is grueling on purpose

Breaks then rebuilds you. Struggle leads to transformation.

Inspired the altMBA challenge coin, grueling projects, mandatory schedule
4/ CrossFit

Opposite of Fight Club: The first rule of CrossFit is always talk about CrossFit. Builds word of mouth & brand awareness.

“Paleo this, paleo that...”

“Ppl like us work out until we puke. We don’t need a fancy gym.”

Inspired ways to increase altMBA’s word of mouth
5/ Tough Mudder

Anyone who’s done ToughMudder started telling their coworkers 6 months before actual event.

Intentional extreme factor: mini electric shocks while crawling in mud.

Creates conversation topic in the kitchenette. Makes participant look hardcore, elevates status
6/ Danceathons

Popular in the US in the 1920s & 1930s. Concentrated endurance contests, gathered community in one spot for an intense sprint. Some for 100+ hours straight.

Attracted people who were slightly masochistic. Inspired altMBA workshop structure of intense sprinting
7/ Cults

[Analyzed using an ethical lens.]

Love bombing to overwhelm a student with support if they’re feeling down.

Inspired leaning into the altMBA’s internal language:

- what is it for
- who is it for
- people like us
- ruckusmaker
- shipping
- tension/fear
- change
- leap
8/ Startup Weekend

A 54 hour weekend event, during which groups form teams w/strangers and develop a working prototype to present by Sunday evening.

Inspired the intense deadlines of shipping a project within a day with your altMBA learning group of the week.
9/ Landmark

- Social pressure to conform (i.e. everyone is raising their hand so you raise yours too)
- Crying bc tears bond ppl

[Check out The Book of Est by George Cockcroft. I attended an actual Landmark course for research but the book describes most of the experience.]
10/ Fraternities

- Shared struggle results in social bonding, cohesion, solidarity
- Cognitive dissonance kicks in (“if I scarified I must want this”)
- Status of pledges vs actives

altMBA students feel closest w/learning groups from their first week

bit.ly/30Z8grd
11/ Harvard

- Prestige, affiliation
- Harvard’s site doesn’t look like a Udemy course landing page
- Not optimizing for direct response or immediate conversion

Inspired picking long game of building a respected institution, website aesthetic w/good taste, application process
12/ Alcoholics Anonymous

[This one gets multiple tweets bc it was a big influence on my thinking]

- Physical tokens are symbols
- You stay forever. This means current members find new recruits and never “graduate” or leave
- Members stay connected to community
13/ AA: Controlled anarchy

Each AA group could set its own rules as long as they didn’t conflict with the traditions or the steps.

Inspired deliberate looseness and ambiguity in certain parts of the altMBA. Posture of co-creation with students
14/ AA: Group = key

AA’s effectiveness may have nothing to do w/ actual steps.

Stanford research showed “members develop close bonds w/other members & are deeply influenced by their acceptance and feedback.”

Inspired ways to normalize positive, generous behavior in students
15/ AA: Driven by peers

AA meetings aren’t led by professionals so fosters sense of intimacy btwn members. Participation is associated w/ increased sense of security, comfort, mutuality in close relationships.

Inspired peer-driven stucture of altMBA and psychological closeness
16/ AA: Idea of fragile sobriety

Fragile newfound affinity for freedom versus cage. Could relapse though.

Create need to being around like-minded alumni to continue shipping creative work and keep up momentum
17/ AA: Rituals and routines

Frequent meetings were important for AA. If meetings were only offered once a while, it would be too easy to lose the habit.

Inspired various rituals, habits, and routines for students during 4 week workshop & after as alumni
18/ To build something new, find new sources of inspiration.

Analyze examples then make it your own.

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More from @wes_kao

12 Nov
Excited to share more about our new company!

Today @gaganbiyani and I are announcing a $4.32M seed round led by @firstround

We're building a platform for Cohort-Based-Courses: bit.ly/wk-gb

But first, a few lessons from the past 5+ years building CBCs... 👇
When Seth Godin and I started the altMBA in 2015, I had no idea cohort-based courses (CBCs) would grow this fast.

At first I was skeptical: Could an online course be both intimate yet scalable?

Then our 1st cohort of ~100 students in May 2015. We knew this format was special
1. Learning by doing

In working with 10,000+ students in cohort-based courses of all sizes, I've rarely heard students say "I wish there were more lectures."
Read 13 tweets
15 Oct
Most people, most of the time, will agree your product is valuable.

This isn't the problem.

The problem is they don't think it's important enough to *take action right now.*

So they AGREE with you, just not enough to take action.
They think, "This is interesting. I should keep an eye on it for the future."

All good things die when people say that.

You need your customers to feel the *immediate, subconscious, visceral realization that they need to take action*.

How?
This is the entire goal of marketing.

In the short run, it's with performance marketing.

In the long run, it's with brand marketing.

But in both cases, the goal is to build trust, stay top of mind, increase desire, and get people to realize they should take action.
Read 5 tweets
13 Oct
The fastest way to stand out & add value = have a spiky point of view

🌵Spiky point of view is

✓ A perspective others can disagree with
✓ A thesis about topics in your realm of expertise
✓ A belief you are willing to advocate for
Each person has a unique way of seeing the world.

It’s what separates you from everyone else.

It’s the culmination of your experience, skills, personality, instincts, and intuition.

These factors have molded you into the person you are today.
A spiky point of view is powerful because it showcases your thinking:

🧠 how you approach your craft
🧠 why you make the decisions you make
🧠 how you think rigorously & interpret the world around you
Read 8 tweets
10 Sep
My best advice for career switchers:

1. Act as if you’re already in the new role.

Most ppl think “I’m in academia trying to break into entertainment.”

The secret is to convince yourself you’re already in entertainment. See your transferrable skills thru the lens of the new job
2. Frame your experience only through the lens of the new position/industry.

You might be proud of your previous work but it's time to move on. Don’t get caught up in what you did before.

Focus on the 20-30% of what you did that’s most relevant to your new role.
3. Connect the dots for the hiring manager.

If your skills don’t look obviously relevant, be explicit and explain the connection.

Actively frame how you want them to view you. Otherwise they'll pick a random frame and you won't like what they pick
Read 6 tweets
27 Aug
End-to-end marketers are valuable because they’re good at areas *outside marketing*

1. Negotiation:
To sharpen value prop, perceived value, pricing

2. Sales:
To bring in revenue & keep eyes on the prize

3. Business analysis:
To think clearly, interpret data
4. Psychology/Behavioral economics:
To control factors that might be working against you

5. Copywriting
To strengthen your execution and translate your intent to reality

6. Fiction writing
To tap into emotion & add depth to your copy
7. Product
To understand why customers need your product & account for trade-offs

8. Design
To send the right visual signals about who your product is for

9. Showrunner/production
To orchestrate end-to-end and be accountable for making something happen
Read 4 tweets
7 Jul
1/ Analysis of course communities (THREAD)

Community is important for premium yet scalable digital experiences.

It’s one of the main selling points for premium experiences charging $1,000-$5,000/student vs on-demand courses sold for $50.

But it can mean different things...
2/ Community is used as a catch-all term, usually to mean:

- there’s live interaction
- a Slack room
- active participation
- it’s not a MOOC

But when you *conflate* different elements of community, you miss the opportunity to maximize each element as a lever.
If you *unbundle community*

You can design more finely-tuned tactics & fully maximize each element of community.
Read 16 tweets

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