These will be the first port of call for any process automation and new product functionality
Some examples coming up ...
@getstream_io gives you newsfeed, @twilio gives you chat/SMS/calls, @keen_io enables reporting out of the box, @bannerbearHQ API creates bulk images. And so on
e.g. @zoom_us + @Calendly simplify booking meetings. @HubSpotCRM + Code by @zapier automate data capture and calculations, @freshdesk automates your service desk.
And there are '000s of these to cater to almost every use case
So native integrations OR via tools like @zapier, @tray, @automate, @cdatasoftware, @IFTTT, @Workato, @apiantinc, @blendr_HQ, @onesaas, @dashdash, @integromat, @PieSync, @parabolahq etc will be a key selection criterion
And yes, I include @wordpressdotcom +plugins here
Some others use @googlesheets & @airtable as their database
The impact of this change on @Accenture, @Wipro, @Infosys et al will be immense
But that's a story for another day
So the future I talk about is already here!
This is an attempt to consolidate my thoughts in one graphic. Needless to say, that makes it a bit simplistic. So let me know your views/ideas on how to improve it.