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What is the role of an Office Manager when there's no Office?

Read on to know if an office manager is needed in a remote team & what role he/ she plays.

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#remotework #office #manager
What is an Office Manager?

- Simply put, an Office Manager is responsible for the efficient functioning of the entire office.

- Unsung heroes to make sure everything in an office gets done well
Typical tasks of an Office Manager [1/2]

- Dealing with correspondence, complaints & queries ✔️

- Managing office budgets 💲

- Managing databases & scheduling meetings 🗂️

- Booking transport & accommodation 🚗
Typical tasks of an Office Manager [2/2]

- Ordering & maintaining office furniture & stationery 💺

- Organising workshops, conferences, events 👩‍💼

- Ensuring work policies (e.g. health, safety, etc.) are up-to-date ✅
Office Manager in a Remote Team [1/2]

@BeguitoE, ex-office(less) manager with @MarsBased, says remote office managers don't have to take on physical tasks e.g. office supplies, refilling coffee machines etc.

Instead, they can dedicate more time to bring value to the company.
Office Manager in a Remote Team [2/2]

@BeguitoE's responsibilities ranged from

- ensuring smooth communication (channels on @SlackHQ, check-ins on @basecamp), to

- taking care of external communication, to

- running an internal weekly newsletter 📰
Typical tasks of a Remote Office Manager [1/2]

Documentation - Making docs accessible, periodic cleanups, co-ordinating with section owners 📝

Onboarding & Offboarding - Inductions, documenting processes, exit interviews, etc.

Reviewing & updating employment & other contracts
Typical tasks of a Remote Office Manager [2/2]

Ensuring retrospectives happen regularly - Reflect on what went right & what didn't. Check out @RetriumHQ, @parabolco for this.

Ensuring team members stay connected - Organising team activities, promoting 1-on-1 conversations, etc.
Other relevant roles for Office Managers [1/2]

@darrenmurph, says @gitlab's People Experience Associate is the closest role to an office manager. Other relevant roles are company documentarian, executive business assistant, etc.
Other relevant roles for Office Managers [2/2]

"Remote teams need a lot of help in terms of finding things, finding people, ordering things, maintaining culture, etc., all of which are fairly natural extensions for most dedicated office managers." says Darren.
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