I always tell people I train:
- answer the question
- tell the truth
Watching slick politicians sidestepping questions, it’s clear many are told the opposite.
A = acknowledge
“This is an important question”
B = bridge
“But it’s important to remember...”
C = communicate your points
Ministers- like @MattHancock here - spend a lot of time “acknowledging”.
One method is just to keep talking & talking.
Here @AlokSharma_RDG is asked about UK #COVID18 death rates. He ends up talking about the weather!
But, the muddled & contradictory messaging & failure to answer questions has stripped this veneer of transparency.
With schools about to reopen & serious safety concerns, he was asked for clarity. Instead talked about “world class education” & “smiling faces of children & teachers”.
@mrdanwalker finally cut in.