Dr. Erin L Thomas Profile picture
Sep 27, 2020 18 tweets 4 min read Read on X
📣 For those committed to #InclusiveLeadership & #antiracism at work: One of the primary reasons that we aren’t progressing on #DEI is that we’ve been oversold the value of diversity and haven’t dug deeply enough into the personal costs. A thread./1
In my view, the greatest individual cost of DEI is the comfort of the status quo. As @mjmichellekim calls out, we love to coddle it. Breaking the inertia requires all of us to wrestle with the costs and benefits of change and reckon with what we are willing to give up./2
Here are 3 ways in which progress threatens key aspects of who people leaders are and what we can ask ourselves if we’re truly committed to leaving a positive legacy on the future of work./3
1) Bruises our egos: As folks who are different from us achieve or surpass our successes, we can’t help but question our own merits. This interrogation breeds insecurity by debunking our exceptionalism & forcing us to grapple w/the privileges we’ve been afforded./4
In turn, our hustle and grind depreciate and luck emerges as a prominent player in our fortune.

If this resonates, ask yourself: In what ways could my presence as a leader cause others to shape shift or code switch?/5
Code switching is a strategy used by employees from marginalized backgrounds. They do it to pacify people in power — to show up as a less threatening form of Black, gay, etc. In short, they do it to stroke leaders’ egos./6
If you think it’s happening with your team members (it is), suss out how your behaviors are causing this maladaptive response./7

kqed.org/forum/20101018…
2) Threatens our identity: We all need to belong &, statistically speaking, social identity has not hindered most leaders’ ability to fit in at work or in our broader communities. In fact, the workplace can be many managers’ first and/or greatest intimate exposure to diversity./8
And collaborative diversity is hard. The social friction that ensues can cause leaders to cling more tightly to and even become prescriptive about what is familiar to us vs. effectively appreciate & leverage differences./9
If this resonates, ask yourself: In what ways do the team dynamics (explicit and implicit norms, values and standards) I propagate hinder employee authenticity and true inclusion?/10
3) Undermines our integrity: Managers can get stuck in the fear of being perceived as disingenuous in our people practices. We may wonder if we’ve been consistent or proactive enough in disrupting inequity. Or we may recognize gaps b/w who we aspire to be & our (in)actions./11
In turn, we do Simone Biles-caliber mental gymnastics to mitigate the dissonance./12
Instead, we need to be humble enough to get out of our own way & mobilize especially when the action we took last time backfired. The anticipatory fear can be worse than any mistake we'll realistically make in the future./13

If this resonates, ask yourself: How might my desire to avoid discomfort impede my ability to do what’s best for advancing equity?/14
Why bother with any of this?

Because on the other side is the connection we all crave, the honesty we all need and the relief of getting real about our struggles./15
If we think of homogeneity, inequity & exclusion less as problems to solve and more as polarities to be negotiated, we can get vulnerable about where we’re challenged & strike fluid balances that will sustain the lifelong practice of inclusion and antiracism./16
This isn’t for the faint of heart but that’s precisely the point. And the payoff./17
(This post is inspired by a life-giving dialogue with @CL_McCluney, who co-designed and co-facilitated Upwork’s first Black Belonging Breakfast on September 9. Get to know her work. Can’t wait to dig deeper soon, Courtney. 💪🏾)/end

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More from @ErinLThomasPhD

Dec 21, 2022
I was recently on a panel when an #hr leader encouraged folks from multiple companies to "bring their whole selves to work." No nuance; just an open call to show up fully in the spirit of engagement. Though well intended, this advice is reckless. 🧵/1
I encourage workers from disenfranchised identity groups to critically inspect these types of invitations, especially in the current macro environment./2
In this struggling economy within a charged political landscape; scarcity mindsets, short-term thinking, low risk tolerance and a laser focus on profitability are to be expected. These are not rife conditions for #diversity or authentic individual expression./3
Read 15 tweets
Dec 13, 2020
🧵In January, our then-new CEO asked if we should have a Rooney Rule to increase racial diversity in hiring. (Yes, she’s a dream.) Here’s how I approached the question & what I’m thinking now in case it’s helpful as you consider new #DEI policies for 2021./1
January 2020 reflections:

The NFL’s Rooney Rule is a hiring policy that requires teams to interview at least one candidate of color for head coaching positions. The Rule has failed to yield diversity 17 years after its adoption./2

google.com/search?q=roone…
That being said, numerous companies have adopted the rule or a variation of it in the name of diversity best practices. To assess if Upwork should institute our own version of the Rooney Rule, we analyzed the pros and cons of this rule and of diversity mandates more broadly./3
Read 22 tweets
Aug 30, 2020
I think James Baldwin oversimplified. Being Black in America is to be in *grief,* almost all of the time. After George Floyd was murdered, we encouraged Black employees in particular to take bereavement leave./1

fortune.com/2020/06/04/geo….
I took this leave myself last week. Grief is typically a private process but now we’re in a global pandemic that’s forcing us to work from home, nay to live at work./2

medium.com/age-of-awarene…
And the weight of injustice after injustice is like carrying a ball in a box 24/7/365.

.

It’s non-linear and it can take you by surprise./3
Read 21 tweets
Aug 23, 2020
Dear Egalitarian/Antiracist/Feminist/[Fill In The Blank] Manager:

One of the most impactful actions you can take to increase diversity on your team is MANAGE MEDIOCRITY.

/1
Most workers are average. No shade, just facts. Think about your job candidate debriefs and 9-box matrices. Most people perform in the middle of the respective rating scale or grid./2
It’s in the gray zone of mediocrity - “when given latitude for interpretation” - when -isms surface. -isms don’t surface in macro and micro decisions about superstars or low performers./3
Read 19 tweets
Aug 16, 2020
🚸 After weeks of research, I’ve identified 4 categories of solutions employers should consider to support parents through the next year of childcare & education. On the back of a pandemic. And a race crisis. While they show up to meetings with a smile…/1
#1 - Give money & time. This is tough during a recession but we saw just how quickly companies could open up the coffers during June’s acute race crisis. CFOs got creative & budgets were rearranged./2
For parents, dollars for childcare provide the freedom and flexibility to cobble together the supports they’ll need during this unpredictable time.

Parents will also need time to simply hold down the fort, homeschool and serve as their own backup childcare./3
Read 22 tweets
Aug 2, 2020
Unless you work at Zoom or Peloton, odds are your hiring plan has been downsized or halted this year. There’s no better time than a hiring freeze to apply a #DiversityandInclusion lens to your hiring data and the practices that shape them./1
Traditional recruiting metrics can reveal - and even incentivize - behaviors that are in direct tension with diversity and, thus, quality. Here are 3 measurements to rethink/2:
#1-Time to fill/hire. Time to fill/hire are the most popular recruiter KPIs. Time to fill answers how long a req remained open before somebody was hired. Hiring managers & the business need this number to be low so teams are operating at full capacity./3
Read 22 tweets

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