Wes Kao Profile picture
16 Dec, 10 tweets, 2 min read
Communities are a focal point of cohort-based courses (CBCs). You can't just have a start and end date, and expect students to finish. You NEED community.

So how is community building different for CBCs vs other products? What are challenges unique to courses?

Read on
1/ Cohort-based courses have a start and end date. This sense of urgency (aka a deadline) is exactly what most of us need to get our shit together and focus.

This time bound element means you can't build community with a slow burn.
2/ Like a Michael Bay movie where cars are blowing up in the first three minutes, there needs to be action right away.

For a 2 week course, if students are feeling cold 1 week in... 50% of the course is already over.
3/ You need to help students trust each other, quickly and deeply, so they can get the full benefits of a cohort-based course.
4/ Building trust between students empowers them to:

- give feedback with generosity
- receive feedback without being defensive
- focus on improving, not posturing
- have shared culture re: "what it's like around here"

Community managers create that trust, but it's not easy.
5/ Another layer of complexity that CBC community managers face is working across multiple courses.

You have to create communities *within* the course and *across* courses. For example, let's say you have courses on topics like design, writing, investing...
6/ You need to manage students with a range of personas, values, and psychographics. Writing students might respond to diff tactics than investing students.

From a content POV, you have to build community--without necessarily being a subject matter expert yourself.
7/ Like a subreddit, each course can have a different culture.

You need to give enough space for students to co-create and let the community reveal itself... While giving enough structure and prompting so students aren't twiddling their thumbs.
8/ And lastly, courses are *learning first, community second*

Community without learning is hanging out with friends. For example, meetup groups, fellowships, or social gatherings. So course communities have to create camaraderie AND enable learning at the same time
9/ If these sound like interesting challenges you’re eager to tackle, we're currently hiring for a Community Lead. This is an important role and we would love to meet you. Apply in the form here:

forms.gle/G1WLAA349S5jtj…

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More from @wes_kao

7 Dec
Today, @gaganbiyani and I are launching a crowdfunding campaign for anyone to apply to invest in our startup!

wk-gb.typeform.com/to/JvGpJetd

Why? Angel investing can be intimidating and elitist. I never considered angel investing until this year when I wrote my first small check
It's still new to me and I've only ever made one investment. But one thing I know is this:

We don't need more of the same investors in every room.

It's time to democratize who gets to participate in investing. This is our small way of inviting new faces into the mix.
The main thing I hope to get across is don’t assume you aren’t the *type of person* to angel invest.

Because maybe you are, and maybe this gets you thinking about being open to it. So later down the line, you can look into doing it if/when it’s right for you
Read 11 tweets
12 Nov
Excited to share more about our new company!

Today @gaganbiyani and I are announcing a $4.32M seed round led by @firstround

We're building a platform for Cohort-Based-Courses: bit.ly/wk-gb

But first, a few lessons from the past 5+ years building CBCs... 👇
When Seth Godin and I started the altMBA in 2015, I had no idea cohort-based courses (CBCs) would grow this fast.

At first I was skeptical: Could an online course be both intimate yet scalable?

Then our 1st cohort of ~100 students in May 2015. We knew this format was special
1. Learning by doing

In working with 10,000+ students in cohort-based courses of all sizes, I've rarely heard students say "I wish there were more lectures."
Read 13 tweets
15 Oct
Most people, most of the time, will agree your product is valuable.

This isn't the problem.

The problem is they don't think it's important enough to *take action right now.*

So they AGREE with you, just not enough to take action.
They think, "This is interesting. I should keep an eye on it for the future."

All good things die when people say that.

You need your customers to feel the *immediate, subconscious, visceral realization that they need to take action*.

How?
This is the entire goal of marketing.

In the short run, it's with performance marketing.

In the long run, it's with brand marketing.

But in both cases, the goal is to build trust, stay top of mind, increase desire, and get people to realize they should take action.
Read 5 tweets
13 Oct
The fastest way to stand out & add value = have a spiky point of view

🌵Spiky point of view is

✓ A perspective others can disagree with
✓ A thesis about topics in your realm of expertise
✓ A belief you are willing to advocate for
Each person has a unique way of seeing the world.

It’s what separates you from everyone else.

It’s the culmination of your experience, skills, personality, instincts, and intuition.

These factors have molded you into the person you are today.
A spiky point of view is powerful because it showcases your thinking:

🧠 how you approach your craft
🧠 why you make the decisions you make
🧠 how you think rigorously & interpret the world around you
Read 8 tweets
10 Sep
My best advice for career switchers:

1. Act as if you’re already in the new role.

Most ppl think “I’m in academia trying to break into entertainment.”

The secret is to convince yourself you’re already in entertainment. See your transferrable skills thru the lens of the new job
2. Frame your experience only through the lens of the new position/industry.

You might be proud of your previous work but it's time to move on. Don’t get caught up in what you did before.

Focus on the 20-30% of what you did that’s most relevant to your new role.
3. Connect the dots for the hiring manager.

If your skills don’t look obviously relevant, be explicit and explain the connection.

Actively frame how you want them to view you. Otherwise they'll pick a random frame and you won't like what they pick
Read 6 tweets
27 Aug
End-to-end marketers are valuable because they’re good at areas *outside marketing*

1. Negotiation:
To sharpen value prop, perceived value, pricing

2. Sales:
To bring in revenue & keep eyes on the prize

3. Business analysis:
To think clearly, interpret data
4. Psychology/Behavioral economics:
To control factors that might be working against you

5. Copywriting
To strengthen your execution and translate your intent to reality

6. Fiction writing
To tap into emotion & add depth to your copy
7. Product
To understand why customers need your product & account for trade-offs

8. Design
To send the right visual signals about who your product is for

9. Showrunner/production
To orchestrate end-to-end and be accountable for making something happen
Read 4 tweets

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