I used to think mission statements were just corporate fluff
False words that companies created for HR reasons
I've slowly changed my mind about them
They are THE BEST stakeholder alignment & decision-making tool ever
EVER!
Need convincing? ⬇️⬇️⬇️⬇️
2/ What is a mission statement?
At its core, a mission statement should answer this question:
*****Why does the company exist?*****
A profound question that is easy to overlook!
3/ When used properly
Mission Statements should guide ALL of the actions of the organization
It's like a company's North Star
If an activity doesn’t advance the mission,
it should be discarded!
If an activity does advance the mission,
it should be adopted!
4/ A Mission and a Vision statement are different
Mission: WHY the company exists
Vision: What the company/world looks like if the company is successful
Both important, but they are NOT interchangeable
5/ The reason I used to think mission statements didn't matter
is because the vast majority of companies/CEOs
don't believe they matter!
Most companies SUCK at creating & communicating them!
Why should employees/shareholders care about a mission
if the company/CEO doesn't?
6/Let's get back to that key question
****Why does the company exist?****
What problem is the company trying to solve????
7/Great mission statements answer this question
and have a few things in common
1⃣Simple - as few words as possible
2⃣Inspirational -- they motivate all stakeholders
3⃣Optionable -- they leave the "how" open-ended
4⃣Communicated often -- Managers restate the mission regularly
8/ It's not hard to find bad mission statements
I randomly choose Proctor & Gamble
I searched "Proctor & Gamble mission statement"
$PG doesn't have a mission statement, but rather a purpose
Here's what it says:
9/ How many of $PG's thousands of employees do you
think could recite this purpose word for word?
I bet it rounds to zero
Is it:
1⃣Simple - no!
2⃣Inspirational -- eh
3⃣Optionable -- sort of
4⃣Communicated often -- not from what I see
FAIL! FAIL! FAIL! FAIL!
10/ How could this be improved?
Here's my suggestion:
11/
"To improve the lives of the world's consumers"
THAT would be a great mission
Imagine if $PG actually said/believed this
and communicated it often.
I bet it would help to align ALL of $PG's key stakeholders
AND dramatically simply decision making across the company