Movies can teach us a lot about the art of listening.

A short thread of 2 movie scenes, that ends with my perspective on how we can learn to be better listeners:
Many of us learn best through examples.

And movies offer superb examples of both bad listening & good listening.
For an example of *bad* listening, let’s learn from this epic scene from the movie, The Darkest Hour.

The setup: World War II. There are disagreements among British leadership about whether they should pursue peace talks with Germany or an all out war.

Go on, watch the scene.
Really, watch the scene before proceeding to the next video.
For an example of *good* listening, let’s learn from this scene from the movie Wonder Woman

The setup: Diana (who will go on to become Wonder Woman) has been protected by her mother, Hippolyta. Hippolyta’s sister secretly trains Diana on the art of combat, to Hippolyta’s chagrin
Again, watch the scene before moving on.
Now, head over to my main thread on listening, where we will

- dissect these scenes

- learn about why good listening is hard

- concrete steps we can take to become better listeners

- why it’s profoundly valuable to improve our listening ability

👇🏾

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Shreyas Doshi

Shreyas Doshi Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @shreyas

18 Jan
Dee Hock is the founder of Visa

His writing after retiring from Visa is even more fascinating than Visa's success

I feel very lucky to have found @deehock's work

Decades before Twitter, Dee was packing a lifetime of wisdom in his tweet-sized observations

Here's a few of them: Image
(consider reading them slowly)
Every mountain is two mountains: the one that urges us to climb and the one that punishes us when we do.

- Dee Hock
Read 26 tweets
17 Jan
Listening, *really* listening, is a rare superpower.

I was a bad listener most of my life.

Then I fixed that a few years ago.

Night & day difference in my leadership ability.

I learned that we can learn to listen well.

A thread on listening (and learning it from movies🎞️)
👇🏾
First, why is listening hard?

It’s because we have:
- the fear of being wrong
- an inability to be present
- a desire for validation
- a lack of curiosity
- the urge to impress
- a feeling of superiority
For an example of *bad* listening, let’s learn from this epic scene from the movie, The Darkest Hour.

The setup: World War II. There are disagreements among British leadership about whether they should pursue peace talks with Germany or an all out war.

Go on, watch the scene.
Read 25 tweets
15 Jan
Something that took me a while to recognize:

Highly self-centered people assume that everyone else is also highly self-centered.

So when you do something for the greater good (e.g. put the company before self or answer their request for help), they get suspicious & complain (!)
Why do they complain?

Because they don't understand "your game".

They cannot comprehend why you'd do something that is ostensibly not optimal for you.

They must therefore assume that you are playing a bigger game & will "win" against them (they tend also be zero sum thinkers).
Q:
But aren't we all self-centered? Don't our altruistic acts serve us first?

A:
We need to understand the difference btwn Self-interest & Self-centeredness

Almost everyone is Self-interested

Self-centeredness is a different beast. It comes with little to no regard for others.
Read 4 tweets
14 Jan
When designing consumer products, remember this:

Users like feeling smart, they fear the unknown & will go to great lengths to avoid feeling gullible. Hence *seemingly* irrational user behavior.

So preemptively help your users feel confident that they are making a good choice👌🏾
Why it's difficult to build successful consumer products:
Product Sense is vital skill for consistently building good consumer products
Read 4 tweets
13 Jan
Team diagnosis flowchart:

Are we defining the product right?

Are we defining right, but not building it fast?

Are we defining right, building fast, but not at desired quality?

Are we defining right, building fast, at desired quality, but not with the expected business impact?
The first question is about Inputs.

The second question is about Execution.

The third question is about Outputs.

The last question is about Outcomes.

Key bias to be aware of when diagnosing:
Availability Bias
On a product team/company where things are going okay, but could be going better, I've found this simple framework to be very powerful for understanding the biggest problem(s).

Once you identify which question poses the biggest problem for you, break that question down further.
Read 6 tweets
12 Jan
Concise writing is hard.

Because *tactics* aren't enough.

Concise writing requires a *mindset change*

The average writer's mindset:
How can I express everything I know about this topic?

The concise writer's mindset:
How can I reveal the most important thing about this topic?
Why mindset is important for learning

Read 7 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!