A reality check on how to really talk to your customers about your amazeballs business idea.

Wake up and smell that coffee!

👇
People won't tell you if it's a bad idea, so don't ask if it is a good one.
People love talking about themselves and their troubles. Let them do that.
Your customers don't know the answers.

It's up to you be the problem solver and truth seeker.
Just don't talk about your product.

You must resist the temptation.
Well done on letting your customer talk.

Keep listening.
You are the expert here.

Don't let your customers tell you what to build.
Find out what people actually do, over what they say they would potentially do.
Compliments may feel good. Someone's approval won't make your business better.

Instead, look for something to prove yourself wrong.
Rejection isn't a failure.

Building the wrong thing is. Image

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More from @IndieHackers

21 Jan
What makes for a good problem that's worth solving?

by @csallen

👇
The first step is to recognize a good problem when you see one.

A good problem is one that many people have, otherwise you won't have enough customers. For indie hackers, this number doesn't need to be too big. Usually a few hundred thousand is enough. In some cases, much less.
You want these to be people you genuinely like talking to, because they'll be your customers for years. And ideally you have the same problem as them, too, so you can empathize with what they're going through.
Read 7 tweets
20 Jan
A 19yo made 2.7M$ in a month using Snapchat 🔥

👇
The creator Economy is still a "winner takes all" economy where a couple of creators make extremely outside returns relative to their peers.

A month ago, Snapchat launched its new feature "spotlight" to tackle this challenge.
A 19yo TikToker named Cam Casey made 2.7M$ in less than a month thanks to Snapchat's new feature.
Read 11 tweets
19 Jan
Tip: Readers often unsubscribe from all of a sender's emails when they're really only trying to avoid a specific type of email. Keep your readers on your list by letting them choose what they want to receive.

Thread 👇
Giving readers the ability to manage their subscriptions can dramatically cut down unsubscribes and spam reports, while increasing reader satisfaction and helping with segmentation. Yet, many creators don't allow their readers to select what types of emails they want.
Consider creating a preference center for your readers. At a minimum, this means allowing users to selectively opt out of specific email types when unsubscribing, instead of automatically removing them from all emails.
Read 5 tweets
18 Jan
Tip: Your email open rate depends on your ability to convey your email's value at a glance. Don't just rely on your subject line for this — seal the deal with custom preheaders.

Thread 👇
Email preheaders are previews displayed after a subject line. They directly impact open rates, giving an average boost of 7%. And they're particularly important on mobile.
Yet, preheaders are rarely customized. In fact, MailerLite found that only 10% of their customers' email campaigns used custom preheaders, which meant that the rest would have simply displayed the first sentence or two of the message.
Read 5 tweets
31 Dec 20
Tip: Associating your brand with an emoji through repetitive use can have an impact that would make Pavlov proud. "Own" an emoji to stay top-of-mind with your audience.

Thread 👇
If you strategically own a specific emoji, you'll come to mind whenever your audience sees it. It's free and easy promotion. Take Morning Brew. They associated their brand with the coffee mug emoji over time.
And it's no coincidence that Ross Simmonds, for instance, automatically assumed that a new follower with a coffee cup emoji in their name was a Morning Brew employee.
Read 6 tweets
30 Dec 20
Earning enough to pay rent. That's a big deal, especially these days.

Here's how @niviachanta of Soapbox Project ($600/mo) is making the most out of losing her job during an economic crisis.

👇👇👇
1/ Right after I got the layoff call, I told my partner the news.

He said, "Okay, you wanna move to Seattle?"

I thought he was joking.

He wasn't.
2/ I’d wanted to go full-time on Soapbox eventually, once I'd saved enough money and gotten more validation.

But the decision was made for me, so I decided to swim.
Read 5 tweets

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