IMPORTANT INFORMATION FOR PEOPLE WHO WANT TO MAKE AN APPOINTMENT AT @StLukesHealth FOR THEIR #COVID19Vaccine: St. Luke's has a new registry. Patients will no longer need to check back or call repeatedly for an appointment. St. Luke’s will reach out instead. Details on this 🧵:
2/ @StLukesHealth is taking a new approach to how it schedules #COVID19 vaccine appts. Instead of people checking back repeatedly for available vaccination appts, St. Luke’s will reach out to patients on our registry when new vaccine supply has arrived/appointments are available
3/ The change is the direct result of feedback, and is designed to help reduce frustration and save people time. (Thank you to everyone who let us know.)
4/ Starting today, @StLukesHealth asks those interested in being added to our #COVID19vaccine registry to fill out a questionnaire in the patient online electronic health record portal known as myChart or follow the instructions I'll share below.
5/ @StLukesHealth's registry is separate from the state’s online registry; we are asking people who want to be vaccinated by us to sign up for our registry as we work through collaboration details and processes with the state.
6/ We would prefer that those choosing to be vaccinated by @stlukeshealth stick to one list at this time to avoid double-booking. Those choosing to list on more than one registry who are able to schedule an appointment are asked only to make one appointment.
7/ Those wishing to be included on @stlukeshealth registry need to complete a questionnaire online or by calling. We ask that those who are not yet eligible to receive the vaccine wait before filling out a questionnaire to ensure access for the most high-risk, eligible patients.
8/ People who do not have a myChart account, do not have internet access or need interpretation services can call @StLukesHealth at 208-381-9500 to be added to St. Luke’s vaccine registry. They will be contacted by their preferred method when it’s time to schedule an appointment.
9/ As additional vaccine doses come in & appts are added, those registered will receive scheduling notifications in myChart, or by phone/email if they don’t have a myChart account. You then have about a week schedule an appt. and receive vaccination.
10/ If you are unable to schedule during that time, your name will go back on the registry for a future appointment. Those who will already have received vaccination or are not interested have the option to opt out of @StLukesHealth's registry.
11/ Hearing concerns/understandable frustrations, @StLukesHealth worked to revamp this process and provide improved support for people who are most vulnerable, especially those who struggle w/ tech, don’t have internet, or don't speak English.
12/ @StLukesHealth patients w/ myChart, in eligible groups, have seen a SL provider in 18 months, not yet vaccinated:
•Ask to be added to the registry by filling out a questionnaire in myChart.
•When appts open for your group, you will be contacted via myChart to schedule.
•Ask to be added to the registry by filling out a questionnaire in myChart.
•When appts open for your group, you will be contacted via myChart to schedule.
13/ @StLukesHealth patients NOT registered in myChart, in eligible groups, have seen a SL provider in past 18 months:
•Consider setting up myChart. Call 208-381-9000. Once signed up, fill out online questionnaire to be added to registry. You'll be contacted when appts are open.
•Consider setting up myChart. Call 208-381-9000. Once signed up, fill out online questionnaire to be added to registry. You'll be contacted when appts are open.
14/ .... For this same group:
•If you don’t have internet access or need interpretation services, you can call @StLukesHealth at 208-381-9500 to be added to our vaccine registry. We will contact you by your preferred method when it’s time for you to schedule an appointment.
•If you don’t have internet access or need interpretation services, you can call @StLukesHealth at 208-381-9500 to be added to our vaccine registry. We will contact you by your preferred method when it’s time for you to schedule an appointment.
15/ People who are NOT @StLukesHealth patients, haven't received vaccine, are eligible:
•If never used St. Luke’s services, call 208-381-9000 to set up myChart acct. Once signed up, fill out online questionnaire to be added to registry. You will be contacted when appts open...
•If never used St. Luke’s services, call 208-381-9000 to set up myChart acct. Once signed up, fill out online questionnaire to be added to registry. You will be contacted when appts open...
16/ For that same group...
•If you don’t have internet access or need interpretation services, you can call @StLukesHealth at 208-381-9500 to be added to our vaccine registry. We will contact you when it’s time for you to schedule an appointment.
•If you don’t have internet access or need interpretation services, you can call @StLukesHealth at 208-381-9500 to be added to our vaccine registry. We will contact you when it’s time for you to schedule an appointment.
17/ @StLukesHealth patients/non-St. Luke’s patients in unopened state groups:
•If you are not currently eligible, please wait to fill out online questionnaire or call 208-381-9500. We need to keep the lines open for patients in need and those in currently eligible groups...
•If you are not currently eligible, please wait to fill out online questionnaire or call 208-381-9500. We need to keep the lines open for patients in need and those in currently eligible groups...
18/ For that same group.... The order in which questionnaires are filled out does NOT determine when registrants get the vaccine, so there's no benefit to filling it out immediately. All of this info is also on @Stlukeshealth's #COVID19vaccine website: stlukesonline.org/health-service…
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