1/ Trevor Noah addresses racism against Asian Americans. It's so hard to find the right words to convey but his wisdom sums up my feelings better than even I could articulate. If you haven't seen this please dedicate just four minutes.

We must speak out & speak up
2/ I feel so much empathy for Asian Americans facing hostility and racism in America. We can't create a culture that tolerates this.

You can't stop crazy people, but we as a society can lash out against public figures who think it's acceptable to vilify Asians in any way
3/ We all know the last president & his allies used terminology like China Virus or Kung Flu as a dog whistle for tolerating racism & creating an environment where White Nationalists + sympathizers can blame "the other"

The inciters are always as dangerous as those who act out
4/ As usual it shouldn't be upon any minority community to be the only people who stand up for themselves. They need voices, dollars, actions, supporters, allies. And they need public figures to call out those who incite & promote dog whistle racism.
5/ I know the pain when synagogues were attacked in Pittsburgh or San Diego & I didn't feel safe at Jewish holidays. It's a pain that you can't know unless you yourself have been a target.

Feeling love, sympathy & camaraderie with all of my asian colleagues and friends.

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More from @msuster

20 Mar
1/ A thread on "founder types" & how to hire those who complement you

There are no "exact types" of founders but to simplify:
A framework I think most founders broadly fall into:
1. Product centric
2. Tech centric
3. Customer centric

It helps to figure out which you have / are
2/ Many tech companies are "product centric"
- They understand how customers use today's products & where the gaps exist in the market.
- Know how to get tech built by high quality engineers
- Often win through 10x better products
- But often don't truly understand the customer
3/ In order to understand the customer you need to know:
- how they work
- what their problems are
- how to satisfy their needs
- how they get approval to spend $
- why they adopt new solutions
- how they train themselves
- how they get buy in from teams
- what choices they have
Read 19 tweets
7 Jan
1/ I saw some of my colleagues argue that the press & some on Twitter overreacted to the events of yesterday. That's seriously misguided. The President of the United States wanted to illegally remain in power & certainly would have if Congress would have allowed him.
2/ There were enough GOP congresspeople immoral enough to go alone with the President's ruse. They knew he lost the election in a landslide but for political reasons said the opposite. This is seriously dangerous
3/ There is now a press establishment (OAN, others) willing to use presidential propaganda to amplify anything he says & social media bubbles that have persuaded tens of millions of people that black was white and up was down supported by carnival barkers like Giuliani
Read 15 tweets
24 Dec 20
1/ Just realized this morning that it was 5 years ago today that I invested in @densityio ... it has truly been such a great career experience for me. Some notes ...
2/ Density is a privacy-first way to monitor how people or objects move around spaces. Today mostly office spaces. Plus warehouses, schools, retail outlets, government buildings
3/ Density is a software company that gives insights to property owners or occupants. To deliver value it required team to also build hardware. That has been a journey. VCs are scared of HW. It’s challenging but gives SW companies such great defensive moats.
Read 19 tweets
13 Jun 20
1/ I have read many times over the years. It serves as a powerful reminder: Leaders who have the courage to use peaceful, symbolic protests to raise awareness of oppression are often discriminated against in their times but "history has its eyes on them"
filmsforaction.org/articles/the-w…
2/ This article is a great reminder of the courage & conviction of two African American athletes who raised awareness of oppression at their expense of their own continued fame, achievement and financial benefit
3/ The article is titled "The White Man in That Photo" because it also shows the courage and conviction of a White ally who believed in equality & God and felt it was worth showing public support despite paying a lifetime of economic consequences. It says he never regretted this
Read 9 tweets
15 May 20
1/ We know that Covid-19 has been devastating to some industries: air travel, hotels, live events, physical retail, oil. We know it has benefitted others: supermarkets, collaborative tools, restaurant delivery, athleisurewear. There are some other "future positives" ...
2/ Acceptance of technologies we know will benefit society are accelerating post Covid-19. some examples: Telemedicine an obvious benefit for doctors & patients. Rules, regs & habits being transformed
3/ We know it isn't cost-effective or best for students to be confined to expensive, physical-access-only educational facilities. Covid-19 will bring difficult transformations to existing education but we knew this would happen eventually. The future state will be better
Read 6 tweets
24 Apr 20
1/ Important PPP Update. The government has just clarified its position with respect to the PPP program today in ways that affect VC-backed startups. I will give you my view on important change, but it is here if you'd like to read: home.treasury.gov/system/files/1…
2/ Previously I believed the goal of the PPP was to "Protect Paychecks" (read: jobs) at small businesses and I believed the government's goal was to avoid unnecessary increases to unemployment. Today's guidance changes my views in one important way ...
3/ The previous decision tree for startup management I believe was:
- Financial duress related to Covid-19? 
- Protecting jobs if you take PPP?
- Don't violate the Affiliate Rule?
- Can you obtain board approval?
Read 12 tweets

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