George Bernard Shaw said:
“The single biggest problem with communication is the illusion that it has taken place”
Possibly the most important communication lesson, ever.
“The single biggest problem with communication is the illusion that it has taken place”
Possibly the most important communication lesson, ever.
This lesson also can also teach us why the art of good listening is so vital for communication
Listening is the only aspect of communication that is fully in our control
So if we want to ensure that communication actually takes place, listening is a great place for us to start
Listening is the only aspect of communication that is fully in our control
So if we want to ensure that communication actually takes place, listening is a great place for us to start
A thread with examples of good/bad listening and ideas for learning the art of listening:
https://twitter.com/shreyas/status/1358083885830078464
Why listening is underrated:
https://twitter.com/shreyas/status/1358461323491778562
On to writing, a thread on clear writing:
https://twitter.com/shreyas/status/1285460711808700418
On concise writing:
https://twitter.com/shreyas/status/1349090912891150337
Consider this framework when crafting your message:
https://twitter.com/shreyas/status/1294309503228231681
On being intentional about the ”purpose” & the ”Purpose” of a conversation
https://twitter.com/shreyas/status/1351638069259104256
To add singular value to communication, learn how to decompose complex situations & concepts.
Besides making your team better, it will directly benefit you. Good decomposition is so rare that anyone doing it skillfully can clearly differentiate themselves
Besides making your team better, it will directly benefit you. Good decomposition is so rare that anyone doing it skillfully can clearly differentiate themselves
https://twitter.com/shreyas/status/1302275911207723008
Decomposition is one of the elements of clear thinking.
Here's a whole thread on clear thinking (with an emphasis on clear thinking for product work):
Here's a whole thread on clear thinking (with an emphasis on clear thinking for product work):
https://twitter.com/shreyas/status/1315543407331213314
Communication is also problematic because we don't realize that we are evaluating the messenger more than the message
https://twitter.com/shreyas/status/1306255139087376384
Instead, consider this solution:
https://twitter.com/shreyas/status/1261132456490483712
Charisma often comes up when we talk about communication.
Like most things in life, charisma isn't always a good thing and isn't always a bad thing.
Just remember this regd. charisma:
Like most things in life, charisma isn't always a good thing and isn't always a bad thing.
Just remember this regd. charisma:
https://twitter.com/shreyas/status/1339997402552418306
Above all, when thinking about communication, remember that Intent matters most. Here's why:
https://twitter.com/shreyas/status/1289547795028824064
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