Julie Zhuo Profile picture
25 Mar, 10 tweets, 2 min read
I've participated in too many conversations about the role of design / pm / eng to count.

Of course there are differences.

But every tech manager role, regardless of discipline, ends up converging at higher levels.

What does this mean for you as a manager?

Thread below 👇
If you climb the management ladder to the very top, guess what? You’re the CEO. And you manage *every* function.

So if your goal is to be CEO someday, or even VP or director within your discipline, you need to get out of your box and learn how other disciplines work.

(2/9)
The most thoughtful designs don’t get used if engineering doesn't build them.

The most sophisticated algorithms don’t help people if they can't be put into a clear product.

The tightest roadmap doesn’t get you customers if the experience isn’t good, or you can't sell it.

(3/9)
“Learn other disciplines” is counterintuitive because for the 1st phase of your career, as an IC / new manager, you progress by going deeper.

Learn the craft, the process, the community to become an expert.

But around Director, you hit a ceiling with specialization.

(4/9)
If people think of you as only a “design leader," "eng leader" or “data leader” who only works on “design," "eng" or “data” problems, rather than company or product problems, it will be hard for them to follow you if they don't consider themselves part of your discipline.

(5/9)
At the VP level in particular, managers should demonstrate an ability to successfully drive company-wide, cross-functional initiatives.

So, if this is the path you seek, how do you expand and learn more about other disciplines?

(6/9)
1) be curious and appreciative about what your cross-functional colleagues do.

2) Spend time with folks in that discipline to develop your critical eye for what it means to be good within that role.

(7/9)
3) learn to speak the language and values of that discipline.

4) remind yourself that your discipline is great, but it’s not the center of the product universe.

(8/9)
At the end of the day, valuable products are created through the many talents of a diverse team. Embrace that. Appreciate that. And know that if your goal is to manage toward that end, you must broaden your understanding of the respective elements.

(9/9)
(Note the above applies to managers only! ICs can very successfully go deep and continue to grow their careers within their discipline beyond the director level.)

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More from @joulee

19 Mar
You're in a panic.

Your launch date is in a week. Your whole team's credibility is riding on your collective ability to make it happen. Leadership is Eye-of-Sauron-ing this project.

There's just one problem.

You suspect the product sucks.

What do you do? A thread 👇 (1/9)
Prior to a launch, saying "Our product sucks" is not what your tired, overworked colleagues want to hear. But if you feel this way, you need to bring it up.

Align the team around the launch goals. Ask: "What are we aiming for?" Then frame your concern around that.

Ex... (2/9)
"We want to fail fast and get learnings asap" → Are we well set up to get new learnings if we already know so much is broken?

"We want to make a big splash and get tons of new users" → Will these new users retain if our product is buggy?

(3/9)
Read 9 tweets
12 Mar
Seven incredibly non-intuitive things about growing your career, a thread 👇
The people whose careers you admire and study the most are the ones your own career starts to emulate.

This seems like a great thing, until you realize along the way the downsides that come with that kind of career.

Every glamour has its price.

(1/7)
We think the most confident person in the room is the one who sounds the most polished and certain.

In reality, the most confident person is the one who most readily admits and accepts *all* their flaws / mistakes.

Imagine how secure one must feel to do that.

(2/7)
Read 8 tweets
5 Mar
My co-founder Chandra Narayanan's quote has become something of a product-builder's mantra for us: Diagnose with data and treat with design.

There is so much packed into those sentences! Thread going deeper 👇 (1/15)
First: "diagnose with data." The job of data is to help you understand the ground truth of what is going on (with your product, user behavior, the market, etc.)

Typically, we humans run on intuition, a rudimentary kind of pattern-matching. This is insufficient in many cases.
Intuition works if you've studied something deeply (think Serena playing tennis.) But it does not serve you well in:

1) Making decisions for contexts you don't understand
2) Generalizing predictions at huge scale / complexity
3) Optimizing the impact of many tiny decisions
Read 17 tweets
26 Feb
Do you feel you should "build your network?"

Do you wonder why everyone says you should?

Does the idea of 'networking' make you die a little inside?

Do you wonder how you can continue to network in this remote, socially-distanced era?

Then this thread is for you. 👇
First, what does it mean to "have a great network?"

A simple litmus test: If you have a problem or desire X, will someone you know be able to help you solve that problem or get X?"

If the answer is frequently 'yes,' then congrats! You have a great network.
If you have a great network, lots of things become easier. Your network can...

1) Connect you to jobs, sales, deals, or investments

2) Give you advice on challenges you're going through

3) Put in a good word for you

4) Introduce you to someone they know that you want to meet
Read 19 tweets
24 Feb
Who is doing art NFTs but in a Patreon / Substack-like way, with subscriptions? Because I'd love to invest in that :D
To expand, what I mean is that today many NFT marketplaces are about collecting the ONLY (or very limited) version of a piece of art, and hence prices can be super high for that. Some number of artists + collectors will benefit from that model, but I suspect a very small %.
A subscription-style model where one can say, "Hey I love Artist X, and now I can subscribe for, say, $30 a month and get an NFT of Artist X's art every month which I know is limited only to subscribers" would allow way more artists and fans to participate.
Read 5 tweets
18 Feb
Do you struggle with "office politics," like when Colleague got a promotion because they seem to have the same hobbies as the boss?

Do you have no idea how to play the game?
Do you recoil at the very word?

Then this thread is for you 👇
First, what exactly is "office politics?"

The definition I'll go with is that it's the actions people take to advance the things they care about in the workplace.
These can be:

1) The company hitting its goals
2) The success of one's projects and initiatives
3) A promotion
4) A plum assignment or leadership role
4) A change in workplace culture, values or process
5) The advancement of a colleague / group of people
6) Personal reputation
Read 20 tweets

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