One of the first things I share with my professional colleagues before we start working together is my list of expectations. I find it creates a healthy, collaborative environment. I hope it can also be useful to you and your team.
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1. If anything is blocking you or your team or you find what you do unfulfilling, let me know immediately.
2. Keep my strengths and weaknesses in mind. My strengths include ideation, command, execution, integrity, and perfectionism. Among my many weaknesses are a lack of empathy in some situations, a bad temper, and — inevitably — my perfectionism.
3. While we’re making decisions, it’s okay to disagree. I expect you to speak your mind and contribute your thoughts, ideas, and opinions. Once a decision is made and we move into executing, however, I expect you to commit to that decision.
4. To keep conversations fluid and our decisions prompt, either reply to or acknowledge my messages within 24 hours — excluding Sundays.
5. I’d like you to be able to ‘unplug’ whenever you feel the need. Just remember to let me know ahead of time if you’re taking days off and won’t be able to react within the timeframe above.
6. For the sake of efficiency, if you need to cancel or reschedule a meeting, please do so as far in advance as you can. Avoid canceling or rescheduling same-day meetings.
7. When videoconferencing, please enable your webcam; I find it impossible to converse with a void. Of course, video is optional when you're breastfeeding!
8. When interacting with people outside our team, your grammar must be flawless. It makes you look professional. For quick internal messages, grammar isn't an issue as long as you get your message across.
9. Be on time for our meetings and let’s finish them on time too.
Global implementation of #remotework in 2021. These are the challenges we face:
1. Investing in technology and training: a study in Latin America in 2020 (conducted with 815 leaders in the region) found that only 22% of companies work fully remotely. That’s a very poor percentage. More technology investments are needed to shape the future of work.
2. Developing new skills: the @wef predicts that 50% of employees will need retraining by 2025 as technology adoption increases. Furthermore, the main ‘soft competence’ requested is change adaptation.
At Torre, every morning we have a daily standup where everyone self-reports what they did the day before and what they expect to complete today. This is where their estimates are presented, and this is what we keep track of.
These estimates are delivered in writing. We find that writing forces everyone to organize their thoughts and, by sharing them in written form, speeds up meetings. The first fifteen minutes of the meeting we read them and then ask for topics and comments from everyone else.
There’s a humorous aspect to these dailies. When team members are recent appointments, they tend to dress up and look very presentable. After that, bad hair days are common — as are bleary eyes and cups of coffee! What it really means is that they’re settling in. That’s good.
I'd like to share the list of articles I ask my new team members to read during their first week on the job. We discuss many of the concepts addressed in our daily meetings. Here are the articles about strategy: