Today's tweet thread is about business model angles that have worked well.
It's often hard to know what to try and how to start. What business model angles work?
1) Find a free product / service to offer and get paid by someone else.
E.g. a lot of big DTC health companies offer a free service or prescription that is paid for by insurance.
If it's a need-to-have product or service that's free, it's generally a no-brainer to sign up for.
2) Give or save someone money and take a % of it.
E.g @ArdiusTech helps you find free R&D tax credits. @ClaimcompassEU helps you find $$ that airlines owe you. Both find you free money and take a % of it.
3) Don't make ppl feel the cost.
Investment vehicles are a good example -- you send your money & fees / carry are taken from it without you knowing. Crowdfunding platforms & marketplaces do the same.
4) Don't make ppl feel the cost (part 2).
For this reason, subscription models have really taken off. If you had to decide every month whether to renew something, that friction of paying again and again would probably lead you to cancel.
5) Don't make ppl feel the cost (part 3).
Ppl disassociate "funny money" from fiat. At a poker table, ppl are more willing to bet if they're using chips than actual cash. It doesn't feel real.
I suspect that is what we are seeing with crypto & NFTs.
6) Timing is a real issue w/ many business models.
E.g. Like an email service provider. You only need 1 email service provider. So how do you get the right timing?
Figure out a different wedge product to get your foot in the door now - for the right timing on the upsell.
7) E.g. in the case of email marketing, maybe you sell a peripheral product (maybe to help ppl monitor their emails / analyze their lists / or whatever) and that allows you to have *constant communication* w/ your customers to upsell when they're ready.
8) Create special limited editions on variations of your product.
E.g @uglydrinks creates special limited edition flavors. I missed the strawberries & cream soda drop today. Sold out 🙁
Variation keeps your audience engaged & keeps FOMO high. You can command higher pricing too.
9) If you can't do any of the above, build an audience for a free educational product you can deliver and scale.
Very often this could be an online education event or piece of content that you gate with an email list.
This really works if you have something insightful to say.
10) (cont) A big reason why ppl buy from you is because they trust you and believe you have smart things to say about something.
Demonstrating that through content is the easiest way to show this. And you can stay top of mind for when ppl are ready.
11) (cont) But a big mistake that ppl make around content is they don't create content about things many ppl care a lot about.
What is a big hairy issue your customer wants to read about? Experiment and find that. And then double down on creating content about that all the time
12) Lastly, if you can have a strategy around at least one of these things above, then you can very often layer on a paid strategy (as opposed to organic) to make things go faster.
By paid, I mean ads / referral programs / mail / outbound sales / etc.
13) The flip side -- if you don't have something that will really *grab* a customer, then layering on paid will likely be quite difficult.
• • •
Missing some Tweet in this thread? You can try to
force a refresh
2) Taking a step back, where did all of this start?
It actually started more than a decade ago when I noticed so many friends running around writing $1k angel checks. I'd always thought you needed to be super rich to be an angel, but that isn't the case.
Today's tweet thread is on playing long term games in business and what that means.
Read on >>
1) Yesterday I tweeted this -- it was deliberately vague.
From the perspective of building relationships with ppl, I often see ppl in startup ecosystems playing short term games, when really they are just shooting themselves in the foot:
One of our founders called me up today & asked me what he should do about a situation. It took him a while to raise and all of a sudden today everyone wanted in.
He asked me if he could bump up the valuation cap.
Read on >>
1) He had told all the investors he was mtg w that his cap was $x.
But now he was oversubscribed and didn’t want the extra dilution. So he wanted to move it up.
2) I told him that was shortsighted. And that even if he hadn’t signed w these ppl yet, he should honor his word - that they could come in at $x - what he told them.
An entrepreneur-friend of mine referred a company to me that I thought sounded interesting. But I also commented that the sales cycle seemed long but we'll see.
Today's thread - what makes a sales cycle long? Why is it relevant to VCs? How do you even know??
Read on >>
1) First, let's take a step back.
I've often talked about how the VC asset class isn't about investing in good businesses. It's about finding the highest possible multiple-returning companies.
This was a total mind warp to me in going from entrepreneur to VC.
2) As an aside, angels have completely different incentives. As stewards of their own money, angels can invest for whatever reason.
VCs, though, manage other ppl's money, and those ppl invest solely BECAUSE they want the highest returning outcomes possible.
Today @jefielding@MacConwell and I talked about term sheets and how to negotiate them. What to look for? How to negotiate?
Here are some key takeaways from that conversation
Read on >>
1) First, what is a term sheet (in this context)?
It's a summary of terms for an offer to invest that an investor will give you ahead of much longer legal docs.
2) It'll include things like:
-how much the investor will invest
-at what valuation
-min threshold that needs to be met (if any)
-any Board Seats that the investor will get
-employee option pool that needs to be created
-liquidation preferences
-etc
If you're thinking about it, I don't think it hurts to go through the process of applying - it will help you think through your business.
2) Although every program is different, accelerator interviews are often quite different from VC interviews.
You need to be able to answer qs about your business comprehensively but also concisely. Your interviewers will also make a decision way faster than most VCs.