Tip: Different types of users will have different "Aha" moments. Boost your conversion rate by emphasizing different actions and features to different user-types during their trials.
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Initially, MYOB was offering the same trial experience to every user. But when they realized that the aha moment differed according to the type of user, they started tailoring their trials. The result was a 54% increase in their trial conversion rate.
In MYOB's case, one segment was more likely to convert when prompted to try their point-of-sale features, while others were more interested in payroll or banking features.
They encouraged each segment to use the relevant feature by prompting users in-app, via email, and (for one specific segment) by phone. The easiest way to segment your users for this is to ask them which use-case applies to them when they sign up.
Then survey users or test your educated guesses to figure out which action gives each segment that aha moment.
And encourage the action by navigating them there after onboarding, alerting them in-app, or emphasizing the feature via email.
Looking for places to launch and list your product? 🚀
Here’s a list of 40 to get you started (and check out the original post for more).
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Let’s start with launch communities:
1. Product Hunt: Probably the most well-known launch community out there. 2. Show HN: An excellent opportunity to share your product with the community at Hacker News.
3. Launched!: A community where makers showcase their products and get feedback from early adopters. 4. StartupBase: A community of early adopters who get early access to new products. 5. BetaPage: A community of early adopters where you can browse and submit products.
Tip: When you get a fresh newsletter subscriber, don't make them wait until your next issue. Send a sample issue to whet their appetite and decrease unsubscribes.
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Provide value immediately by sending new subscribers a sample issue. The sample could be your most popular issue or an amalgamation of some of your best pieces. Just make sure none of the content is time-sensitive.
This sample issue will give them value immediately, let them know what to expect, and get them anticipating your next issue.
Tip: Email lists are incredibly valuable but they can be slow to grow. Create a Facebook Group and convert potential members into subscribers during the signup process.
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Facebook Groups were one of the main methods @SeanAnthonySays of GrowthResponse used to grow his email list to nearly 7,000 subscribers. It's free to start, and it allows him to build two assets at once (the group and the list).
To create a group that will grow your list, start by choosing a name that hits important keywords and will be enticing to people in your niche — this is important because it's one of the few data points a potential member will have about the group before joining.
Tip: While they may not be as popular as video content or articles, spreadsheets are often what audiences actually need. Get new customers by solving problems with useful spreadsheets.
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While working at Eventbrite, Ronnie Higgins created a simple spreadsheet to help people plan and track their event promotions. After spending 2-3 hours building it, Ronnie created a simple landing page and started getting it in front of people who were managing single events.
Visitors entered their information and downloaded the document. This was presumably followed by an email sequence aiming to convert them into paid customers.
Tip: Videos are an incredibly valuable type of content, but lead generation can be a little tricky on Youtube. Turn viewers into customers by placing a link to your lead magnet in three strategic places.
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According to Ahrefs, who appear to have a highly effective video strategy, the first steps to turning viewers into customers are pretty obvious:
Target videos that will get the right kind of traffic (i.e. your target market), and create high-quality videos. Simple enough (though not necessarily easy).
Tip: If your niche has its own lingo, it may be an SEO opportunity. Consider getting quality traffic and backlinks by defining niche keywords and creating a glossary.
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You can find people who are interested in learning about your niche by writing definitions for niche terms. Some of these people may even be researching for an article, which could mean backlinks.
Head to a site like Ahrefs or SEMrush and look for terms where the SERP returns definitions. Even better, search for "what is" keywords. You might be surprised by the lack of quality competition.