2b) $SQ impressed w/ international expansion @afterpay_au has demonstrated, showing ability to 📈 both consumers & merchants quickly in new regions, including 🇺🇸, it’s fastest 📈 market to date. Also 💪🏼 📈 in 🇦🇺, 🇳🇿, 🇨🇦, & 🇬🇧, as well as recent launches in Euro: 🇪🇸, 🇫🇷, & 🇮🇹…
2c) vast maj of $SQ @CashApp & seller GPV in 🇺🇸 today, but already exp to new markets. Sellers for markets outside 🇺🇸 are close to 🇺🇸 payback levels, and they’re closing the product parity gap. 👀 growth rates in those markets 2x that of the 🇺🇸 & entering new markets in 🇫🇷 🇮🇪…
2d) “w/ @afterpay_au 👣 & expertise, can further ⛽️ $SQ expansion whether in geographies where both present as well as new geographies together. That opportunity to strengthen combined product offering & acq new customers will be profound when you think globally. “ @AmritaAhuja
“On @CashApp, weekly actives (WAU) are steadily 📈 as a % of MAUs over time, now WAUs are 2/3 of MAUs or avg of 40m WAUs in Jun—GP per TAU 📈2.5x vs 2Q2019 & 1.5x vs Q42020…
3b) … Avg. cust. who adopts 2 or more products in @CashApp gen 3-4x GP vs avg P2P customer—Integration of @afterpay_au into @CashApp 📈 greater utility for customers and ultimately LTV/ARPU over time” @AmritaAhuja
3c) 📈consumer engagement, which benefits merchants in form of lead gen, & helps consumers browse merchants…… purchase goods/services within @CashApp & use BNPL at checkout, to pay for interest, pre-installments directly from app, 📈more recurring engagement.” @nmolnar
4a) 💭@afterpay_au Merchant Discovery 🔑 to deal, helps 🔁 Seller & @CashApp ecosystem & marketing 🛠 like spending & rewards (Boost), 📈 more sales for sellers and will ⛽️ what I think will be a 🔥 Ad Biz as they to monetize as they mature w/ great & unique conversion insights!
4b) “the consumer side is going to be focused on discovery, 1st & foremost, will give @CashApp a way to provide more daily value, something that people want to open every day to check out what’s new and to see our entire ecosystem w/ services within @CashApp as well” @jack
4c) “great marketing cust acq channel for 🌐 retailers in attracting highly val next-gen customer base—drives an avg of 1m leads/day—as a result of 16m active over last 12 mo—will only 📈 as they grow collective base to 70m transacting w/ @CashApp” @jack@AmritaAhuja@nmolnar
4d) “ext of @CashApp re: spending & rewards. On spending, 💪🏼 adoption w/ 💵 Card at 10m MAUs in Mar & 7m WAUs w/ spend per cust 📈over time. On rewards, Boost is an engagement & merchant marketing 🛠, scale as a great acq tool🛠 for sellers & 📈utility for full ecosystem.” @jack
5a) 💭 Gen Z & Millennial Demo 🔑 to deal & aligned, enhancing value of acquisition over its lifetime.
75% of BNPL users are Gen Z & millennials.
Young demo acq & 💪🏼 ecosystem, will 📈 LTV of base, 📈 inflows & ARPU/GP & guide business 🗺 towards economic impairment.
5b) “Post global financial crisis, many millennial and Gen Z concurred we’re looking for alt to traditional credit, saw a way to empower them to responsibly buy what they wanted with their own money and drive incremental value to merchants” @nmolnar on building @afterpay_au
5c) “Both @Square & @afterpay_au resonate w/ Gen Z & millennial consumers, excited about oppt for BNPL product to be offered to 📈base of >70m annual active @CashApp customers who’s lifestyles, preferences, and views are aligned w/ combined business.” @nmolnar
6a) 💭 @afterpay_au BNPL 📈 ORDER FREQ, AVG ORDER VALUE, & HELPS $SQ MIX-SHIFT STRAT TO 🤝 MORE MID/LARGE SELLERS
BNPL proven to 📈 order freq and payment installments have them re-visiting app to ensure payments processed & view more deals.
6b) “on avg, 🔝 10% consumers 🌐 used @afterpay_au >30x in the 🇺🇸 & 60x in 🇦🇺 in 2021. For merchants, whether large enterprise or SMBs, helps 📈their businesses. Have 📈 higher avg order values, 📈 basket sizes, & ++ new/repeat customers within 24-48 hrs of going live” @nmolnar
6c) “on vol metrics $SQ did, @afterpay_au demonstrated w/ merchants to 📈 trans size by 25%, and 📈 conversion rates and order frequency by 20%” @AmritaAhuja
6d) “@afterpay_au provides access to a # of enterprise & retail merchants w/ a 🌐 presence, where sellers can help move to omnichannel & 📈 to more in-person comm. It gives us a 📈 🧰 to sell to enterprise, larger 🌐 retail merchants in a way we haven’t been able to in the past…
6e) …And again, why that matters is b/c we can intro them to the larger ecosystem as well” @jack
“We believe where we’re most differentiated is our combined ecosystem, is ecosystem 🔌. Very few competitors have both seller & consumer ecosystems…
6f) … having BNPL ability along w/ entire suite of 🧰, is magical & saves a lot of time connecting vendors together. Imp for SMBs but more critical for large co, 🌐 enterprise” @jack
7a) 💭 @Square 🏦 PRIORITY & BNPL HELPS TO 📈 BOTH SELLER & CONSUMER LENDING SUITE
“By offering central 🏦 🧰 that integrate seamlessly w/ seller suite like payments & $SQ payroll, sellers now have unified view of their payments, balances, expenses, & financing options” @jack
7b) @afterpay_au product/approach is simple to sign up in min, make 1st purchase via in-store, online, or app, and repay in 4 = installments. No credit check conducted at sign up. Based on trust. Start w/ lower spending limit that 📈over time & reflects good payment behavior
7c) $SQ began offering loans to sellers in 🇦🇺 in Q2, the 1st intl market for Square Loans.
“a survey of 🇦🇺 small biz conducted by @Square found that only 1/4 small biz used funding via a financial institution, while >1/2 had to rely on friends & family or personal finances.”
7d) repayment behavior will help @square 🏦 understand credit risk profiles of both consumers, but also with seller adjacencies long term.
@afterpay_au BNPL connects either checking, DC or CC AMEX, will help 📈 DD inflows by 📈 deposit/credit limits, a priority for @jack 👇🏼
“💪🏼 consumer & merchant adoption has enabled @afterpay_au to deliver 🚀 📈 w/ rev up ~4x over the last 2 years. We 👀 a # of levers to help drive continued 📈 for them, 1st, in terms of ongoing secular 📈 of BNPL in eComm;…
“their business has 💪🏼 cohort economics, providing a durable foundation for 📈 across its merchants & consumer base. Afterpay has delivered positive GMV retention & 📈 purchase freq over time…
1> $TWTR Carousel Ads are gaining steam & here’s a 👌🏼 use of it by $AAPL | @Apple. Carousel Ads are not new but @Twitter has revamped theirs & I believe this will be a powerful 🛠 for businesses to stand out. I touched on this at the Financial Fitness Ad Tech Event, transcript 👇🏼
2> Continue to grow brand and performance business thru video capabilities, measurements, ad formats 👇🏼
▪️Released new Carousel ads in Nov 2020. They’re made up of 2 to 6 horizontally swipeable images or videos that drive people to an app or website. Any advertiser can create…
3> Carousel ads via Tweet Composer in Ads Manager or via the Ads API, & is able to use them either organically or promoted. This format includes an edge-to-edge design, 3P 📊, support, & new 📊 features like swipes within the Carousel & breakdowns to measure ind Carousel card 📊
Consumers spent a record $64.9B on 📱 apps in the H1 2021, a 24.8% 📈 YoY. $AAPL @AppStore saw $41.5B spent, vs $23.4B at @GooglePlay. However, $GOOG Play saw a 30% 📈 YoY in expenditure vs 22.1% for the @AppStore, thanks to 📈 demand in markets like the 🇵🇭.
2> 📱 games category had the most spent: $44.7B. Rest was spent on areas like sports, finance, biz, & subscription-based apps.
@tiktok_us & @YouTube est to have collected $920M (up 74%) & $564.7M, respectively. Users paid @Tinder $520.3M, making them 3 highest-grossing apps.
3> $TCEHY Honor of Kings ($15B), PUBG Mobile ($1.5B), & Genshin Impact ($848M) were the 3 highest-grossing games in H1 2021.
In H1 2021, App installs 📈 by 25.7% YoY to 71.3B as most activities shifted online due to the COVID-19. Downloads 📈 by 1.7% to 72.5B.
The 🇺🇸 social comm market is projected to 📈 by 35.8% YoY to $36.62B in 2021, per @eMarketer. Social comm is when a company advertises & sells its products via social media platforms.
2> 🇨🇳 remains the 🌍 largest social comm market, w/ sales exp to reach $351.65B or 13% of the nation's e-comm sales.
$FB is the largest platform in the 🇺🇸 w/ 56.1M buyers, while @instagram & $PINS have 32.4M & 13.9M, respectively. @WeChatApp is the dom player in the 🇨🇳 market.
3> Acq customers on major 🇨🇳 platforms such as $BABA ($123 average per customer) & $JD ($26) can be expensive. Brands have leveraged social comm to 📉 CAC
Live-steam social comm will be big as well. The 🇺🇸 live streaming market is nascent, but sales in 🇨🇳 are exp to be $131.52B.
2) HAS COVID IMPACTED PRIORITIES?
🌀 @Jack priorities have not changed but dev velocity has improved mightily.
🌀 @CashApp DD work pulled up to get stimulus to Americans
🌀Focus/magic is how to connect 3 ecosystems together: Seller, @Cashapp, @TIDAL
3) APPEAL TO NEW AUDIENCES:
🌀 @CashApp / Seller: understand needs of customers & building ahead of that to broaden utility of ecosystem
🌀Meet underserved customers/markets, like in SE US, gaining better risk/security controls to open up🚪's comp. to peers