Didn’t know the outcome. I asked the rep and he said he thought it went really well.
So we listened. Within 2 minutes I knew what would happen.
I paused and said “Let me guess, she said she wants to think about it?”
He said..
“How did you know??”
I said “Well for one our pricing is fair, and two, you would’ve told me you closed lol. Now onto the call..
1) You were too eager / excited in the beginning. You used words like ‘perfect’ ‘awesome’
2) Your tonality sounded like a fan meeting a celebrity
3) They demanded to see the product before revealing their pain points and you caved
4) You filled in silence gaps and you breathed loud and had a few nervous laughs and finished sentences with an upward inflection in your tone so you sound insecure”
He thought I was exaggerating and over analyzing the call.
Maybe I was.
But I was right.
This is your competition guys.
People can’t even comprehend the stuff you’re putting into practice everyday.
• • •
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When @BowTiedOx is lifting weights, he’s not overly concerned with how he will look afterwards.
He’s focused on the process (progressive overload) and knows the outcome will take care of itself..
When @BowTiedOctopod is making a delicious meal, he’s not overly concerned with how it will come out. He’s more concerned with following his because he knows the outcome (tasty dish) will take care of itself..
When @BowTiedTetra is doing SEO he’s not overly concerned with how quick his content will rank, he’s focused on the right process of making sure the SEO is optimized and there’s backlinks, then the outcome will take care of itself..
Following the same routine, he spent the majority of the call explaining WHY his prospect should be using their tool.
Across from his desk, a young Chad in Training (CIT) was giving a demo.
But he sounded completely different..
Instead of spending the majority of the time explaining WHY the prospect should use their tool, CIT focused his energy on HOW the prospect will use the tool to accomplish their goals.
Let’s dive in deeper to see WHAT was actually said:
Young Man: We have better automation than everyone else in the market and tons of integrations into your existing tools
CIT: LOOK HOW easy it is to automate your current workflows *as he’s showing the product* This is HOW you guys are going to win. Since your job revolves..
Her: Idk I just really love helping people and being active!
You: What is it about being active that makes you so happy?
Her: It just makes me feel so good when I’m moving around
You: Ha, I’m the same way. Restless actually. I work from home but I’m finding ways to be active everyday including getting a home gym. I feel like if you’re not growing your dying, ya know?
Her: omg yes! I completely agree. What do you do for a living?