A lot of people can't distinguish between different types of information. The most common is the inability to tell the difference between instructive information and factual information.
Second note, facts have a shelf life. They are not forever (time) true nor infinitely (space) true. What is true in one instant of time in one location may not be true somewhere else or even the same place at a different time.
Most often when someone disagrees with a take I offer, it's because they take my instructive bits of information and seek to compartmentalize it into factual boxes. It doesn't fit, because it's not MEANT to fit that way.
Perhaps a clear cut example? When you're driving on the highway, there are guard rails. They are meant to be instructive the moment you lose control of your car. But hopefully, you go through your entire life having to NEVER interact with it.
The way I make decisions is based on a few factors. 1) I am utterly ignorant of all my possible choices. 2) Whatever choices I can conjure up, are by default also limited. 3) I start with a goal and not with a method. 4) Once I apply myself to achieving my goal, I deploy various
methods. The input and output are calibrated. Sometimes the design I want to achieve with an API or a website layout looks completely out of what I was hoping for. Is that a disaster? No, I just look for bits I can save for future reference. I let the iteration do my thinking.
The vast majority of the people in my line of work and this also extends to designers and graphics people is that when they communicate with their clients, the delineation of instructive vs factual isn't clearly defined.
To help facilitate the understand and close the gap, I tell the client, look, we want to improve USER experience. That's our first and prime objective. From that starting point, we will fan out like scouts looking for newer horizons.
Once we find a gold harvest, we will immediately congregate around that and we will examine all the fruits we find. We will extract all the juice we can and see if we're satisfied. We keep iterating until everyone involved is mentally bored of the work.
Why bored? Bored means you've done your search breadth and depth. You've expanded your mental capacity as far as it can go. Does that mean the work is perfect? No, it just means it's done. #moonlit
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