Building a good system isn't a one-time thing. It's an iterative process.

It’s never going to be 'perfect', because your business is always evolving.

The key is making it flexible enough to evolve along w your biz.

Some tips I've learned the hard way:
Most people cobble together systems without much foresight. The end result is something like this.

It can work, and often does.

But it makes it very fragile and hard to fix.
Everything starts with a solid foundation.

Without it, it comes crumbling down when you start to scale.

Pick ONE spot to store ALL relevant data. Use it as the connection point for all your tools (tools are interchangeable)
Once in place, use tools like @MiroHQ to lay out each step of your process.

Spend time and really think this thru. It can help to do it with someone else less familiar.
Focus on the most time intensive processes.

Client onboarding, account setups, data management, sending proposals, etc.

What happens after your contact form?
What decisions have to be made?
What info is required to make that decision?
Find a tool that does each of these tasks best.

Make sure they have integrations, and connect to your @airtable foundation via @zapier.

If you can't find a tool, it's not too hard anymore to build your own.
If a decision or task has to be made at any point in a process, send a @SlackHQ message to your team w action item.

Include a link or SOP on how to quickly do task and continue the automation.
Once the system is flowing smoothly without too much effort:

Repeat for next process.
Regularly revisit and improve current system.
If this all sounds like too much work, grab some time and we'll help you get you started.

👉automatic.so/schedule

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More from @David__Flynn

1 Sep
Have you ever wanted to setup a lead gen system via text?

Here's how to do it 👇
I recently build one for a client using @twilio + @integromat

You can use any CRM, but we leveraged his existing @HubSpot CRM.
To start, you need to setup a @twilio account and activate your phone number.

Once in Twilio, go to Studio > Flows and create a new Flow.

Each flow starts with a trigger. This is triggered by the configuration in your phone number settings. We'll get to that shortly.
Read 12 tweets
1 Sep
With a few #nocode tools, I can revive an idea I spent 3 years of college trying to build.

I was never able to make it work, but…

I’m pretty sure I can build it in under a week and automate the whole thing.

Anyone into aviation? ✈️🚀
I learned to fly during HS. I got my license and went to college in a new town. It was IMPOSSIBLE to find others interested in flying or that owned planes. Lots of talk about how general avi is dying and it hit me that it's inaccessible due to lack of online presence.

So...
I wanted to build a social platform that had a "group" for each airport in the country + all the info you'd ever need about the airport.

Basically a place to bring the community together and encourage involvement.

I tried to build the social w/ WP and a few tools w/o luck.
Read 6 tweets
5 Aug
Want to get to know more of your followers? Just shoot them a DM and say hello.

How to send automatic DM intros via @zapier + @integromat 👇
There are many ways to do this, but automatically sending DMs to new followers isn't easy with just one tool. So for this solution, we'll combine the powers of Zapier + Integromat. We'll use Airtable to track DMs sent.
Create a new Zap to get started. First step should be "New Follower of Me in Twitter". It will run as soon as you get a new follower.
Read 14 tweets
22 Jul
NoCode web portals are quickly becoming the command center for many agencies.

+ Automation and workflow triggers
+ Streamlined source of information
+ Flexible enough for unique situations

Here's how agency owners can leverage tools like this 👇
My team builds these command centers for agencies. 2 types we see most often:

- Self Service Client Portal & Reporting
- Process Mgmt & Activity Monitoring

Bonus points if you do both. Here's the process we follow:
Map out your current processes and find tasks where some manual input is required. Good indicator: logging into many tools for one task

Ask yourself:
- Can task be automated? Partially?
- What manual input is required?
- What data is returned?

Ready? Time to build the tool 🛠
Read 8 tweets

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