Thread by @chittukuruvi4

Was away from Twitter as I was traveling for the past 3 weeks traveling and touching many parts of India. Every flight is full and hotels are functioning almost back to normalcy. A wonderful thing to see. A short thread on my experience. #flights @IndiGo6E

#vaccinationcertificate: When one flies into Guwahati, one has to show the Vaccination Certificate. Flying to Bangalore from Maharashtra, one has to have #RT_PCR test report. Thanks to GoI, this test now costs Rs. 600/- and in many places, it is free as well.

Flying into Mumbai from Bangalore, only #VaccinationCertificate is required. Flying into Hyderabad from Mumbai / Hyderabad also requires #VaccinationCertificate. Flying into Pune from Hyd

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To me, the way @IndiGo6E managed the travellers at Pune Airport was by far the best. While at Pune, Bangalore was good, one gentleman at Pune took the ownership that made ALL the difference and I complimented him.

At Hyderabad, well it was the opposite end of the spectrum. Utterly mismanaged and full of only chaos all around. Worse still, few counters to manage what looked like 100s of passengers. We were sure that we were going to miss the flight!!

And to top it, the self service kiosks - many of them were not functional. Finally one of them worked, where we printed the baggage tags but then there was no difference between those who had to check-in and those who had to just drop their bags!

Apparently some top shot political leader landed up at the Airport that led to all the chaos - the Indigo team at the Airport ticket counter (I think) were shouting at some of the passengers with the latter giving it back. Pretty bad sight.

Finally, my team were able to check in my bag but they @IndiGo6E person did not take my team's baggage as she was called upon to do some super urgent work and asked my team to go to the Boarding directly.

And as luck would have it, from where we were, it was almost 800 meters and one floor below. Imagine, running with all your baggage. As I entered the boarding area, the last call was being announced and I told the guy to wait for some more minutes.

My team landed up after 7 to 9 minutes, that seemed more like an eternity!!! The other place where there was lot of crowd was in Mumbai @GoFirstairways counters. Again, the same malady - lots of passengers - 2 or 3 counters open - I wonder why the Airlines do this shoddy job?

But taking an overall perspective, the Airlines did a commendable job. Each person / employee carries a risk of carrying and being in touch with so many folks at a single point in time. Plus they have to serve within a limited period of time - that is not always easy.

Passengers, I wish, were more composed. But we Indians, will we be composed ever? As soon as the plane hits the tarmac people try and start taking the bags from the overhead bins!! The other most stupid thing:

People come into the aircraft with bags that should ideally be check in and they create a mess. Overhead bins are not meant for full luggage, but no many of the travellers have to carry their full luggage as carry-on bags. Dimwits.

The Airhostess in one of the flights was saying, "What to do, many of these people when we take objection, they start being rude and shout at us". And they feel helpless. I think @MoCA_GoI should take steps in this direction !!