Thinking about that transition from having a daily "to-do" list to having higher level work that you simply make progress on each day.

A leadership story.🧵
When I first moved into a higher level role, I had no idea what to do with myself all day.
I'd send emails to my team with think pieces but didn't yet know how to actually lead.
But there were shining moments. Those times when I helped my direct reports through tough work situations.

Like when they needed help communicating with their stakeholders.

Or needed that extra help in meetings to get their initiatives across the finish line.
I liked those shining moments, but my path was leading me to continuing to develop myself in product management first. I had a lot to learn.
Free of a to-do list and direct reports, I started my transition to deep work.

I focused on: how can I make products that people love and that deliver results for the company?
I started by listening to users and listening to the execs and a desire to tie things together.

I realized their objectives were the same.

We wanted to deliver value to customers and customers wanted that value.
I had some wins, but honestly, in the early years, I faltered. A few steps forward, a few steps back.

Not because the ideas weren't good necessarily, but it was that I needed to figure out how to communicate with influence and confidence and bring people along.
Reps helped. Trying new things helped. Failure helped.

And I learned.
In recent years, I've finally come into my own. I carved out a strategic product portfolio, sold it to the higher ups, and built a team from scratch.

Our work meaningfully moves the needle for the org. We move fast. We're humble. We learn.

I'm proud of us.
Now, my job is to influence, communicate, and lead my team to deliver results. I don't have a traditional to-do list and I don't miss it.

Instead, I have overarching objectives, which I accomplish by leading and inspiring people to move the work forward.
And soon, I'll be managing people directly again, and I can't wait. I miss developing people.

• • •

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More from @NicoleDaines

Jan 17
I've gotten feedback on how it feels to be part of a #productmgmt org in traditional companies.

Sharing what I'm hearing and sharing my first-hand experiences/advice in case it helps people.

I also think we can help each other. See how below.

Ok, here goes:
First, in case you missed it, here's the original thread that kicked everything off:

Now, let's get to the feedback:

1⃣ There's a collective feeling of frustration: not being able to perform our highest and best.

Now, you may not be able to change the environment, but you *can* change your approach to:

- how you practice product
- how you work with people
Read 16 tweets
Jan 15
Reflecting on introducing #product to a traditional org.

I made some (now obvious) mistakes and learned some lessons the hard way.

Time to represent the unglamorous side of #productmanagement:
Context: this was my first time entering a traditional org that never had product before.

I had no idea just how hard it would be as an outsider.

My boss and I were both new, and everyone we worked with had been there for some time.

Ok, let's dive in.
❌ Making changes too soon without context

We thought the team was too large and wanted to split it to two teams, putting more emphasis on certain areas and less on others.

We failed to communicate the benefits we saw along with where we wanted to take the team.
Read 15 tweets
Jan 13
Thinking about a #product leader’s ability to deliver impact at scale. 🧵

What would you add?

#productmanagement #productleadership
Consistency.

Influence and trust is built through demonstrated and consistent results. It is not built through who has the best idea.

Show stakeholders that you’ve done it before as evidence you can do it again.

You'll be able to earn more ambitious goals/scope each time.
A strong sense of purpose that guides prioritization.

It’s saying “heck yeah” to this amazing thing that we’re all working on together and not letting anything distract us.

Saying yes to a purpose makes it easier to say no or not yet to other things.
Read 7 tweets
Dec 27, 2021
A few things I wish I would've known as an early-career #product manager

#productmanagement
1) Building relationships and trust is everything.

You need to be able to influence others, and in order to do that, you need to spend lots of time with people at all levels in the organization.

Seek input, incorporate ideas, build off of each other.
2) Communicate, communicate, and communicate some more.

Create awareness for yourself, your efforts, and share your results.

You'll earn more influence and scope.
Read 6 tweets
Dec 20, 2021
Taking on a new product portfolio at work and it’s gotten me back in pure discovery mode. It’s awesome starting a new team from scratch.

Here’s how I do it:
First task is to learn about the users and their problems, as well as my stakeholders and their needs.
1) Data gathering. Use the product. Look at data.

Goal: Figure out what the heck is going on here. Who uses these products and why? What friction are they experiencing?

I find any research we already have. I’m trying to understand how it fits into the bigger picture.
Read 17 tweets

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