Nicole Daines Profile picture
Jan 17 16 tweets 5 min read
I've gotten feedback on how it feels to be part of a #productmgmt org in traditional companies.

Sharing what I'm hearing and sharing my first-hand experiences/advice in case it helps people.

I also think we can help each other. See how below.

Ok, here goes:
First, in case you missed it, here's the original thread that kicked everything off:

Now, let's get to the feedback:

1⃣ There's a collective feeling of frustration: not being able to perform our highest and best.

Now, you may not be able to change the environment, but you *can* change your approach to:

- how you practice product
- how you work with people
For me: I received wise advice: look for opportunities to proactively deliver value.

So, I sought ways to be helpful to my colleagues, particularly w/ppl with whom I was still building relationships.

It worked.

Helped me solidify relationships & inch toward more influence.
I also joined @reforge and took their Product Leadership cohort, led by @ravi_mehta at the time.

One thing that’s stayed with me is how to think about and grow my sphere of influence (separate thread coming about that).
I also led a few peer mentoring groups through @EllevateNtwk (a womxn's professional development community) and saw that so many mid-career professionals were facing similar situations.

Lesson: our experiences are valid and we're not alone.
And here's a helpful thread from @ProductChapter sharing how to introduce #product thinking in traditional organizations:

2) I'm also getting feedback that people are developing products they’re not proud of and feel powerless to do anything about it.

If you’re in this headspace and thinking about whether you stay or go, here’s some advice from personal experience:
If you can, use the time where you are to develop the experience you want to have for your next role.

Now is a actually a great time to experiment.

Are there things you’ve wanted to try but felt afraid? Challenge yourself to try them.

There's growth to be found here.
3) I'm hearing from people that are seeing only the negatives about their experiences.

Here, I’d encourage a reframe. You’ve been through some tough times, but I bet you’ve learned a lot!

For me, the hardest lessons learned are mistakes I've made with people.
For you, what can you find when you reflect on the things that bother you?

I find that things bother us for a reason, and reflecting will help surface and put them in perspective.

There's wisdom to be found as well as motivation in figuring out ways to do better.
4) People have environmental frustrations they can’t control. Worse, they don't feel they belong.

This is a tough one. Here, I'd say the worst thing to do here is to leave your situation for another one equally as bad for you.
If you can, take some time off to buy yourself the space to reflect on:

a) Your values: what’s truly important to you in your next role and company? These are your non-negotiables.
b) Where do you want your career to be in a few years?
c) Make a tangible plan to get there.
Meanwhile, there's opportunity to use your time there wisely, if you can stick it out.

Goal: get the experience you need so you can tell the stories you *want* in future interviews.

**If the environment is toxic, don't feel you have to stay. It's not worth your mental health.**
5) Finally, there are so many people in similar situations! You’re not alone, and there is community here on #product twitter to help you along.

I’ve got my DMs open, and I welcome all of us to open ourselves to talking to one another and lifting each other up.
In fact, if there’s interest, I’ll match you up with someone who can help support you.

Two requirements for anyone who wants to participate:

1) Tell me what you need
2) Tell me what you can help with

Let's lift each other up!

#productmanagement

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More from @NicoleDaines

Jan 15
Reflecting on introducing #product to a traditional org.

I made some (now obvious) mistakes and learned some lessons the hard way.

Time to represent the unglamorous side of #productmanagement:
Context: this was my first time entering a traditional org that never had product before.

I had no idea just how hard it would be as an outsider.

My boss and I were both new, and everyone we worked with had been there for some time.

Ok, let's dive in.
❌ Making changes too soon without context

We thought the team was too large and wanted to split it to two teams, putting more emphasis on certain areas and less on others.

We failed to communicate the benefits we saw along with where we wanted to take the team.
Read 15 tweets
Jan 13
Thinking about a #product leader’s ability to deliver impact at scale. 🧵

What would you add?

#productmanagement #productleadership
Consistency.

Influence and trust is built through demonstrated and consistent results. It is not built through who has the best idea.

Show stakeholders that you’ve done it before as evidence you can do it again.

You'll be able to earn more ambitious goals/scope each time.
A strong sense of purpose that guides prioritization.

It’s saying “heck yeah” to this amazing thing that we’re all working on together and not letting anything distract us.

Saying yes to a purpose makes it easier to say no or not yet to other things.
Read 7 tweets
Dec 27, 2021
A few things I wish I would've known as an early-career #product manager

#productmanagement
1) Building relationships and trust is everything.

You need to be able to influence others, and in order to do that, you need to spend lots of time with people at all levels in the organization.

Seek input, incorporate ideas, build off of each other.
2) Communicate, communicate, and communicate some more.

Create awareness for yourself, your efforts, and share your results.

You'll earn more influence and scope.
Read 6 tweets
Dec 20, 2021
Taking on a new product portfolio at work and it’s gotten me back in pure discovery mode. It’s awesome starting a new team from scratch.

Here’s how I do it:
First task is to learn about the users and their problems, as well as my stakeholders and their needs.
1) Data gathering. Use the product. Look at data.

Goal: Figure out what the heck is going on here. Who uses these products and why? What friction are they experiencing?

I find any research we already have. I’m trying to understand how it fits into the bigger picture.
Read 17 tweets
Dec 17, 2021
Thinking about that transition from having a daily "to-do" list to having higher level work that you simply make progress on each day.

A leadership story.🧵
When I first moved into a higher level role, I had no idea what to do with myself all day.
I'd send emails to my team with think pieces but didn't yet know how to actually lead.
Read 12 tweets

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