She starts by introducing the challenges are for receptionists - can be described as “bouncers” for GP surgeries. But this is not true. We are not nightclubs and have an important role to help patients and staff
I am humbled and honoured to have been granted an MBE for services to General Practice in Hyde and Haughton Green, Metropolitan Borough of Tameside. thegazette.co.uk/notice/3703919 Thankyou to my wife, family, partners, staff, patients, @htmcppg colleagues @NHSValuesGroup@WHIS2020 et al
Congratulations to all colleagues from all walks of life who have also been honoured for services delivered thegazette.co.uk/awards-and-acc… Many unsung heroes recognised for a lifetime’s work for services
I will be on @BBCRadioManc at 8:20am tomorrow (Thursday) morning talking about the honour and why it matters. How exciting and thrilling to share an honour with the nation. Please join me so that we can enjoy this together. Thankyou to all our wellwishers
I spoke to a very upset elderly patient (more than 80 years old yesterday) who has hardly had any sleep the night before due to back pain and wanted to speak to a doctor. She was not online. I listened to her, suggested some painkillers and promised I would call her back today.
I asked her as I finished if she was online at all. She replied she wasn’t but she knew her son was. So I asked her if she would like to ask her son if he might get #recordsAccessAndUnderstanding for her. She said she would ask him and then inform me today #DigitalDivide
Today I called her back as promised and she immediately gave me her son’s telephone number eager for him to access her records. I just wanted to know how her back was and if meds I had given her had helped. (She has been waiting 6 months for epidural for lumbar stenosis)