If you are in HR or People, you have probably heard the phrase People Experience (PX) as a Product
But what does it mean?
This thread will give you 3 principles to understand PX as a Product and 3 actions to put the concept into action👇🏻
3 core principles to understand PX as a Product
Employees = Customers
People Experience (PX) = Product
People Team = Product Team
3 actions to get you started with PX as a Product:
1. Define your PX Vision:
You can’t build and ship “people product” without clearly outlining what you are solving for. In the same way as you can’t create consumer products without defining the problem you are solving and the value you are creating for your customers
2. Create a set of Design Principles:
These will act as an objective set of guidelines for all involved in the design process to follow - these principles will reflect the fundamental requirements of your PX vision and ensure you prioritise high impact solutions
3. Create a People Ops Roadmap:
This really helps with managing and allocating resources effectively as well as allowing you to communicate clearly to the SLT and wider business what is scheduled for release and when.
If you have already started working in this way, feel free to add to this list of actions in he thread 👇🏻
If this is new concept to you, feel free to ask any questions in the thread and I will respond to them all 👇🏻
Does your People Ops / HR team have a set of People Experience (PX) design principles?
If not, you should.
Here’s why and how to create some for your team:
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What are design principles?
Design principles are a set of core considerations which inform the direction and the overall approach of product design.
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What are they for?
Design principles ensure the end product adheres to overall design vision. They allow decisions to be made quickly and accurately by anyone in the design team as decisions can be sense checked against the principles.
As the first People / HR hire in a start-up you are going to have limited to Zero budget
Here are 5 easy to implement no cost solutions to move the dial on People Experience to get you started 👇🏻
1. Create rituals. Map out the “moments that matter” (i.e first day) and implement a ritual for each moment to celebrate your unique company culture
2. Create a community. Whether that is on Slack, Discord, Teams etc have a channel specifically oriented around celebrating each other. Encourage shares of individual, team, and org “wins” however big or small