Thread by @jonworth

When I lived in Kreuzberg @DHLPaket was the best 📦🚚

Now I'm in Neukölln - & am ordering lots of odds & ends due to the flat move - it's a complete mess with them

The 🏠 has a massive 53 on it, it's simple to find, but DHL drivers see a building site in front & don't even look

You then 📞 @dhlpaket (because their online chat is useless) and their staff simply cannot set a "please try again tomorrow, the address does exist" status for the shipment

You instead have to make a complaint, but I don't really want to complain - I just want them to 👀

Also as every delivery driver has a computer device, could they not simply make a note about an address - numbers 51, 53 and 55 in this case - and flash an alert to the delivery driver "these buildings are new but now lived in!"

Also if you put the address in *any* mapping service, it shows precisely correctly - because even though the house is new, the address is not

I find these types of processes infuriating from a consumer perspective - I want to help @dhlpaket solve their problem, but I have no way to do so

So I waste their time calling them, and they waste mine because my 📦 doesn't arrive...