Thread by @subomiplumptre

There are many admin and operations tasks that go into running a business. Though repetitive and tedious, they are the life blood of any company. 🧵

These tasks determine whether customers are attended to on time, products are launched successfully and payments are received as at when due.

That is why your organisation's Admin Department/Function needs a tracker. It can be a simple shared Google sheet or a software.

On this tracker, every department can upload tasks that they need the admin unit to follow up on or execute.

The items are then prioritised at a weekly management meeting where dates are agreed on. This gives your operations lead an overview of projects for the week.

It's also a useful performance metric, as management can clearly see if deadlines are met each week. Tardy items can also be flagged.

Nothing stops an Admin Unit from running around and chasing their own tails like a well defined tracker. It eliminates the fire brigade approach to operations.

I find that the most successful organisations have the best admin teams. In those units, deadlines are goals to be met and not suggestions.

#Business #Entrepreneurship #Management #Admin