We @LightspeedIndia are thrilled to host Frank Slootman, CEO of @SnowflakeDB as the inaugural speaker for our #MastersOfSaaS fireside chat series w/ global SaaS leaders: RSVP@ shorturl.at/hDMZ8. As a fan, I've collected Frank's quotes ("Slootisms"? :-) for yrs; some favs👇:
Frank is an absolute master of speed. As the CEO of Data Domain (acqd:EMC), ServiceNow (NYSE:NOW), & Snowflake, Frank’s track record of execution + strategic vision is globally in the company of one. There are none like him. shorturl.at/avzL4. Img credit: @patrick_oshag
Frank on running fast and lean: Img credit: @Altimor
On mediocrity:
Frank doesn’t like C players, but he absolutely hates B players. Hardest to find and fire. The “ultimate passengers”.
On leadership:
‘Increase the velocity
Raise the standard
Narrow the focus’
“The role of a leader is to change the status quo, step up the pace, and increase the intensity. Leaders are the energy bunnies and pacemakers of the organization.”
"If you win, no one can hurt you. If you're losing, no one can help you."
What pisses Frank off?
“It is breathtaking how slow, substandard and unfocused many companies out there get through the day. And think nothing of it”
On company KPIs:
“At @ServiceNow, we ran the whole company on Net New ACV. For a SaaS company, nothing else matters… balanced scorecards is the worst idea ever invented… I like just one metric not even two”.
Advise to young CEOs:
“One of the mistakes I see over and over again. Young CEOs hire people and then sit back and wait for things to happen… that’s a recipe for disaster. You are empowering people AND driving not presiding. Presiding is a recipe for failure…”
On Boards:
“CEOs need to lead your board, not create a vacuum where board members/investors step in.”
On winning markets:
“If you want to win a market, you have to win the iconic enterprises first, & then everything falls into place. If you approach it from the other end, & start knocking off small and medium, you are going to have an uphill battle...”
On clarity:
“Clarity of mind, clarity of mind, clarity of mind. If you can't clearly articulate what you want - and articulate it at every turn - there will be mass confusion. Ever seen 5 year olds play soccer?”
Finally, the secret to Frank’s success? My guess: paranoia, but join the event & find out: shorturl.at/hDMZ8
“I live in constant fear that I am missing opportunities & I’m not doing enough”
“I am as anxious today as I was 20 years ago… our culture is not for everyone”
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Speed of execution is the moat inside which live all other moats. Speed is your best strategy. Speed is your strongest weapon. Speed has THE highest correlation to mammoth outcomes. Those who conflate speed w/ 'thoughtlessness' haven't seen world class execution @ speed. E.g.:
Many confuse speed w/ impatience. Impatience is your boss pinging you @ 9pm then calling @ 6am to check if a task is done. Speed is strategic. It is a permeated sense of urgency built w/ a shared belief that what you are doing is important & if you don’t do it, someone else will.
AMZN defines speed. Their 2015 SEC filing (shorturl.at/xDEU1) is a must-read: (1) deliberate irreversible decisions (~10%?) (2) expedite all else. Founding teams need to learn how to apply judgment w/ <70% of data (<50% for early stage cos). Move fast, “disagree & commit”.
~8yrs ago (Dec’12) I got a job @Google. Those were still early days of cloud. I joined GCP @<150M ARR & left @~4B (excld GSuite). Learned from some of the smartest ppl in tech. But we also got a LOT wrong that took yrs to fix. Much of it now public, but here’s my ring-side view👇
By 2008, Google had everything going for it w.r.t. Cloud and we should’ve been the market leaders, but we were either too early to market or too late. What did we do wrong? (1) bad timing (2) worse productization & (3) worst GTM.
We were 1st to “containers” (lxc) & container management (Borg) - since '03/04. But Docker took LXC, added cluster management, & launched 1st. Mesosphere launched DCOS. A lot of chairs were thrown around re: google losing this early battle, though K8 won the war, eventually 👏
SaaS growth investing is on 🔥 the last few quarters. If you are a SaaS founder in the market to raise a growth round, here’s a quick summary of what to expect & how to prepare for these conversations, based on chats we’ve had w/ a bunch of growth funds in US and SEA recently👇
Some highlights:
+ SaaS public mkt multiples are, for the 1st time, ahead of private mkts; we are seeing >20x NTM rev, 30-40x ARR, pretty regularly
+ Y/Y rev growth & mkt leadership valued a lot
+ 1st check DD down from 90d to 2wks!
+ Clear post-covid narrative v. imp to raise
Before the raise 1/2:
+ Educate the market on your long-term story; PR/AR, 3rd party sources talking you up, etc. You want data points others can search & find.
+ Get customers prepped to talk and offer a few up front once the funds are looking to dig in. Why?
🤯 chat w Snowflake founding investor @laserlikemike last night - some gems: compounding effects of doing just *1* thing right over & over; 0 tolerance on ethics; look for 100x better solns* then ignore non believers; & conversational "gradient descent" to build conviction. 🙏
* as an example: snowflake could do a computational job in 2mins what took ORCL 30 days 😲. Conventional wisdom: "database is a solved problem".
On conversational 'gradient descent': Mike spoke to 300+ global DB experts to continually narrow down the problem scope in DB, TAM (entire DB market), and the technical soln. Over time when he met the snowflake founder, he knew he was (1) the best (2) got it exactly right.
We @LightspeedIndia are thrilled @Rephrase_AI is coming out of stealth. One of the smartest most iterative teams bldg AI-powered synthetic media solutions globally. Last yr, we met 3 geniuses w/ lip-sync AI; today you meet 3 geniuses w/ AI that mimics FULL FACES in 40 languages👇
.@Rephrase_AI founders @ashray_malhotra, @shivammangla09 & #NisheethLahoti are changing the way videos are created. Their generative AI can create personalized videos @ scale, w/o the cost & effort involved in video production. Think Mailchimp for videos w/ infinite variations.
Deep tech is *hard* as it is, and, on top of that, when you have to deal with Covid, you end up having to solve for customer needs by building green screens in hazmat suits! A founding team with deep pools of passion and creativity is what attracted us to @Rephrase_AI!
Happy 73rd India! Around for 1000s of yrs, but in charge of our destiny as a modern nation only since ‘47. In last 20 yrs, we’ve 6x-ed our GDP, touched the moon, left for mars, gone nuclear, digital & truly entrepreneurial. Major challenges yet to fix, but much to celebrate too👇
For most of the last 2000 yrs, India was ~25% of the world’s GDP (& pop). Under Mughal empire, we crossed Qing China & Western Europe as the world's largest economy. However, by end of british rule we were 1-2% of world GDP; a number we breached again in 1991 thx to “license raj”
It has taken a while, but we seem to be on our way -- especially since the early 2000s. Graph doesn’t cover it but it was nice to say hello to the UK and France as we passed them in 2019 ;-)