I remember when I invested in Pipedrive, my first venture investment, in 2013 I Iooked at all the low-end, SMB CRM Solutions
It was hard to tell which one was “best” .. they all looked a bit like Trello, and all were pretty feature poor
Pipedrive was growing the fastest, though
Pipedrive was just acquired by Vista for $1.5B, so clearly being the early break-out lead in this large niche paid off
But ...
I just connected with one of The Others.
It’s 7.5 long years later
They are finally at $20m ARR, growing 80% now
So this other CRM, they aren’t worth $1.5B >today<
The most value went to the fastest growing player
But they hung in there for another 7.5 (!) years to get to $20m ARR and 80% growth
They’ll get to $100m+ in ARR if they keep going
You don’t always have to be #1 to win
So this other player, the venture return would be lower of course.
Instead of getting to a unicorn in 7 years from $1m ARR, like Pipedrive, it might take them 12-13, if you compound the math. Maybe even a little longer.
But I bet they get there.
An oldie here inspired by this investment, but it turned out to be true
Dropbox is certainly one of the most interesting SaaS case studies. It was the fastest of its generation to get to $1B in ARR.
But after that, ARR growth has slowed to 12% year-over-year as its space has matured.
5 Interesting Learnings:
#1. 15m+ Paying Customers and 600M+ Registered Users.
These are stunning numbers for a non-consumer app (although arguable Dropbox blurs the lines somewhat), and at some point ... you can almost run out of businesses to sell to.
#2. 85% of paid teams have linked to a third-party app.
A vivid reminder of how important a partner ecosystem is as you scale. And how defensible it can be. Partners want to integrate with the #1 platform in an ecosystem first, and sometimes, only