Next up we have @jacwex, Principal Designer at Sticky Design Studio
— Trauma-Informed Design Research
#dr2021
— Trauma-Informed Design Research
#dr2021
Trauma is a really important and interesting topic.
A lot of Jax's design experience has been working with people who have experienced trauma.
We has designers don't know enough about trauma, we need to be trauma informed in our work so we don't cause harm.
A lot of Jax's design experience has been working with people who have experienced trauma.
We has designers don't know enough about trauma, we need to be trauma informed in our work so we don't cause harm.
Trauma Definition: 
While everyone has experienced trauma, not everyone has been traumatised
Some types of trauma
This diagram show how trauma's can relate
Many people with lived experience of mental health challenges are caused by trauma.
Trauma is a highly effective tool for survival.
Traumatised people chronically feel unsafe within their bodied. They are constantly bombarded with visceral signals of danger.
Traumatised people chronically feel unsafe within their bodied. They are constantly bombarded with visceral signals of danger.
Restoring relationships and communities is key to healing trauma.
Trauma is intergenerational.
When trauma is ignored and there is no support for dealing with it's effects trauma can be passed down to the next generations.
Aboriginal and Torres Strait Islander People have been separated from land, family and culture — Colonisation trauma is sustained and persistent in their everyday experience.
Trauma informed practice is a strengths-based framework
Human Centred Design Research can cause harm to people who have experienced trauma.
Research practices can mimic psychoanalytic practices, but we are not trained psychologists.
Research practices can mimic psychoanalytic practices, but we are not trained psychologists.
Design can be extractive — not in the best interest of the people who participate in our research.
Trauma interferes with the proper functioning of brain areas that manage and interpret experience.
Trauma informs experience, and how people talk about experience
Trauma informs experience, and how people talk about experience
Key Concpets of trauma informed practice
Safe
In control
Know what comes next
Safe
In control
Know what comes next
A strength based approach focuses helps shift self perception from trauma being something wrong with them to trauma being something wrong that happened to them
When a person disclose a trauma, is met with silence, or is not believed they may never disclose again.
Acknowledge that it happened
Acknowledge that it happened
Triggers
Trauma informed practitioners work with people to understand and design around triggers
Trauma informed practitioners work with people to understand and design around triggers
Participating in research can be re-traumatising for people
We have a duty of care to anticipate risks for participants and design to minimise the risk of re-traumatisation.
We have a duty of care to anticipate risks for participants and design to minimise the risk of re-traumatisation.
Vicarious trauma occurs when you empathise with traumatic experiences.
the book Trauma Stewardship is a great resources to help manage this risk.
the book Trauma Stewardship is a great resources to help manage this risk.
Collaboration
Trauma informed care recognises the person who experienced trauma best know how to heal, they should not experience the same power differentials that were present in the traumatisation
Trauma informed care recognises the person who experienced trauma best know how to heal, they should not experience the same power differentials that were present in the traumatisation
Cultural Safety
It can inform how people show distress, care provision the prioritises cultural safety is key
It can inform how people show distress, care provision the prioritises cultural safety is key
All In!
Consider making your own trauma informed practice at work, talk to your colleagues about how you can make your practice safer.
Consider making your own trauma informed practice at work, talk to your colleagues about how you can make your practice safer.
Signs that someone may be in distress when you're interviewing them
How to Meet Distress
Trauma informed organisations have a list of suitable support groups and services to connect participants to.
Support that's appropriate for their age, gender, sexuality and cultural safety.
Support that's appropriate for their age, gender, sexuality and cultural safety.
Principles of trauma informed care
Safety:
Check in with your participants about where's a good place to meet them.
Check in with your participants about their triggers — what do they need to feel safe in an interview.
Check in with your participants about their triggers — what do they need to feel safe in an interview.
Choice
Empowerment
Focus on connection more than your script
Have you considered the power differentials
Focus on connection more than your script
Have you considered the power differentials
Trustworthiness
Are you able to work at the speed of trust?
Are you making judgements or holding assumptions?
Are you able to work at the speed of trust?
Are you making judgements or holding assumptions?
Collaboration
Pay your participants
Who can you work with to know you research is culturally safe?
Can you work with participants over time?
How can you close the loop after you finish research?
Pay your participants
Who can you work with to know you research is culturally safe?
Can you work with participants over time?
How can you close the loop after you finish research?
Considerations during the Plan stage of research
Consideration during the Recruit stage of research
Considerations for the Physical Space for research
Considerations while Conduction research
Considerations for After the research is concluded
Resources list for us all to learn about Trauma Informed ways of working
Jax is available for work at the moment.
I personally think you should GET IN TOUCH!!
I personally think you should GET IN TOUCH!!
@threadreaderapp unroll please
Links 1/2
Trauma Informed Design—vimeo.com/466407089
Design Justice—mitpress.mit.edu/books/design-j…
My Grandmother's Hands—booktopia.com.au/my-grandmother…
Beyond Sticky Notes—beyondstickynotes.com
Trauma Informed Design—vimeo.com/466407089
Design Justice—mitpress.mit.edu/books/design-j…
My Grandmother's Hands—booktopia.com.au/my-grandmother…
Beyond Sticky Notes—beyondstickynotes.com
Links 2/2
Trauma Stewardship—traumastewardship.com
The Body Keeps The Score—booktopia.com.au/the-body-keeps…
Appreciative Inquiry—booktopia.com.au/appreciative-i…
#dr2021
Trauma Stewardship—traumastewardship.com
The Body Keeps The Score—booktopia.com.au/the-body-keeps…
Appreciative Inquiry—booktopia.com.au/appreciative-i…
#dr2021
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