Michael's going to talk about Journal Studies, how they're under used and hopefully inspire you to use them more!
Michael worked with a peak body to investigate education in science and students performance.
He wanted to know why and how teachers used the resources available for teachers to teach science.
Many had low confidence in teaching science.
Not a lot of professional development time.
In general just not enough time to vet everything.
Planning was the part of their job they knew set them up for success, year, term, week planning — aligning to the curriculum outcomes, identifying the resources and content and gave them the structure for evaluating the students.
This planning mindset was built into the resources that had already been created
Michael focused on the gaps and employed a journal study — they found that it wasn't actual the linear structure of planning they were being told it is.
Little people aren't homogenous, and teachers respond to this flexibly.
A teacher is having to constantly navigate and adapt to create a learning experience
Where there heart lies is being in the room with the students.
The planning, while important, wasn't where the practice is.
Seeing this helped Michael flip the concept of the design — putting explaining practices upfront meant teachers would skip because they were in the teaching when they were using the resource, they wanted something to help them make decision in the moment
A lot of the common design of research asks people what they feel at a certain point in time, removed from the context of the moment.
This is where Journal Studies can have a huge impact on our understanding
Journal Studies (Diary Studies)
You set up the questions and participants answer them closer to context over a period of time.
The barriers to doing this sort of research has dropped significantly, we carry a phone with a camera and we're fairly used to filming ourselves.
Once you have it set up for one group of people it's fairly easy to scale
Journal Studies give you insights about context and time, two things very difficult for us as researchers to uncover in person.
Participants record their thoughts in the moment, you get to see real stuff going on because you've removed the barriers of someone watching. You'll get videos in the car, doing the dishes, musing in bed at night.
You build up a personal empathy with people and get to know them.
You get to see the full picture — specifically the environment.
It helps you understand why behaviours are happening and the environment that creates those behaviours.
There are so many things that happen in the home, important decision on the couch.
You can make accurate and focussed decisions about the behaviours.
Michael got to see the prioritisation that came with time constraints for teachers.
A huge part of design research is emersing yourself in the context and understand people's challenges and needs.
The campaign created characters — a helpful grandmother and child super heros to show kids how to use the toilet, wash their hands, and design the solutions with the community.
Kat is telling a story about the first time she went to a mining site for research — she managed to get 1 question in before the participant asked "why should I help you IT folk out, you're here to take our job?"
Orica is the number one global supplier of commercial explosives 🧨