1/ As one of the subjects in this book, I want to offer a few thoughts on the content, Facebook's response, my own personal story (yes, that part is somewhat self-indulgent), and the authors @sheeraf and @ceciliakang. A thread:
harpercollins.com/products/an-ug…
2/ On the book: by now it’s hard to dispute Facebook’s role in affecting discourse & democracy. But the authors spoke to more employees than any other account and show the receipts. The pattern of negligence, deflecting responsibility, choosing “company over country” is stark.
3/ On Facebook’s response: Shame on them. Honestly, that’s all I can say. If being angry that Facebook leaders put their business over democracy makes me disgruntled, then fine, call me that. But what about the 400 others interviewed? How about an ounce of self-reflection?
4/ On my own story & decision to speak up: Shortly after Facebook fired me, I sat on my couch debating whether to sign the non-disparagement agreement and take a severance package when a news story hit CNN about @sheeraf & @ceciliakang's explosive article “Delay, Deny, Deflect”.
5/ It solidified what I knew in my gut: FB had made intentional decisions that harmed democracy. I'd taken the job w/ a grain of cautious optimism that I could help make a difference. The gaslighting while I was there was intense and at times made me question my own competence.
6/ I emailed FB that day & said I would not sign the papers. For a company who declares to care so deeply about free speech, I was disgusted by how strictly they were trying to stifle mine.
For the next 7 months I kept quiet, struggling with whether to speak about my experience.
7/ For an individual with no institutional or financial backing to speak out against the most powerful company in the world is not an easy choice. I turned down all media requests and sought counsel from my closest friends and confidants. To be frank, it was a dark period.
8/ It took 8 months for me to speak publicly, finally telling some of my story here:
podcasts.apple.com/us/podcast/wit…
9/ So when Facebook PR tries to paint people like me as “disgruntled” or, as they have directly told journalists, “someone who is just trying to make a name for herself based on her short time here”, it makes me even more indignant.
10/ For one of the richest, most powerful companies on earth to paint me as self-promoting, or choosing “self-selected truths”, affects how others view me, my future employment prospects, my reputation, and even my safety. It's also one reason why many remain silent or anonymous.
11/ For 3 years it was my word against FB's. Theirs comes with way more $, power and influence than I'll ever have. So pardon the self-indulgence, but on a personal level, this book gave me closure. It validated what I knew to be true: I tried my best, but I was set up to fail.
12/ And no matter how much Facebook PR tries to discredit me, I can retain my sense of self and integrity. That's a gift @sheeraf & @ceciliakang gave me. Sadly, we cannot hold these companies accountable if people are silenced, shamed, or scared into not speaking truth to power.
13/ On the authors: They put in the work. I’ve had dozens of journalists reach out. Few understood that I was drowning in my own anxiety about it all, and without much support. A handful went the extra step of gaining my trust and understanding the personal toll. These two did.
14/ In summary: read this book if you want to understand the dynamics, culture & decision-making inside one of the most powerful companies on earth. It's a company with unchecked power, making decisions that affect our health, safety and democracy. We have a right to know.

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More from @YaelEisenstat

3 Jun
1/ A few years too late, but important nonetheless. Maybe those things I wanted to do when Facebook hired me to lead elections integrity Ops for ads—hold politicians to the same standard as everyone else—will finally happen. As a reminder, I wrote about this after I left (thread)
2/ When I tried to ask if we could impose the same rigor of fact checking to political ads, I was shut down and cut out of all senior level meetings. Wrote about that here: washingtonpost.com/outlook/2019/1…
3/ When my team proposed an entire plan for how to ensure political advertisers could not lie about voting issues, I was shut down. Wrote about that here: brookings.edu/techstream/how…
Read 5 tweets
11 Mar
This piece by @_KarenHao is a must read if you care about how Facebook effects democracy, and why the company has (intentionally) not tackled the core problems. I was hired just after the Cambridge Analytica scandal to help "fix it". A few observations 1/ technologyreview.com/2021/03/11/102…
When I was at Facebook, I couldn't understand why none of the things I tried to ask/do/explore--combating disinfo in political ads, building voter suppression plan--and was specifically hired to do were rejected or ignored. This paragraph confirms what I've been saying since. 2/
Those of us (and there are many) who argue that Facebook's engagement obsession fuels division and, as my TED talk claims, is helping radicalize people at a speed not seen before, have often been discounted or painted as misguided. Looks like Facebook knew this as well. 👇🏽3/
Read 9 tweets
22 Feb
Important piece by @CraigSilverman & @RMac18. Facebook’s decisions on far-right content are political, not some grand defense of free speech or democracy. I’ve tried to point this out in pieces about my time working on election integrity at FB. (Thread)
buzzfeednews.com/article/ryanma…
Facebook hired me in 2018 to head a new elections integrity team for ads. I put protecting democracy first, not political preservation. Sharing below pieces not to pat myself on the back, but to show how efforts failed because, as Buzzfeed shows, there was no political will. 2/
In my 1st piece after leaving Facebook, I intentionally wrote about asking my team to prove if we had an anti-conservative bias (we didn’t) as a subtle way of pointing to that issue. I was testing the waters but was much more explicit in future pieces. 3/ wired.com/story/the-real…
Read 11 tweets
6 Aug 20
So much to unpack here, (a thread): 1/ Facebook is being used by our current President to undermine trust in the electoral process, and they continue to allow it to happen, unchecked. And their own employees are speaking up about the real dangers to our democracy. Bravo to them.
2/ Election results could take weeks, so we are in for a very dangerous period after Nov 3. How will FB react if Trump+his allies claim the results are rigged or lie about the results? If they refuse to fact check him now, why should we believe they will react differently then?
3/ "a senior engineer collected internal evidence that showed FB was giving preferential treatment to prominent conservative accounts to help them remove fact-checks... (FB) responded by removing his post... the engineer was fired." If true, this is extremely disturbing.
Read 5 tweets
25 Sep 19
A few thoughts on the #WhistleblowerComplaint, from my former #CIA and #NationalSecurity lens, and having served three Presidents, both Democrat and Republican, (without any comment on this #POTUS, the actual allegations against him, or moves on #impeachment) :
1/Being a #Whistleblower in the Intel Community is never easy, & it almost certainly will affect your future. But we swear an oath to “support and defend the Constitution against all enemies, foreign and domestic”, & all Americans should be thankful to those who uphold that oath.
2/Deciding that threat comes from within and merits possibly destroying your own career and personal life to fulfill your oath to the #Constitution has to be the most difficult predicament an Intel Officer will ever face. The #whistleblower never personally wins.
Read 6 tweets

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