@piawaugh My mistake: @piacandrews.
She's talking now at #FWD50 about a wicked problem for governments everywhere: how to provide trustworthy public services & info, both of which are mission-critical in war, peace, pandemic, & disasters.
"Rather than asking for trust, you need to start being trustworthy"– @PiaCAndrews
One way to do that for digital government services is to use open source code, with audits to ensure algorithmic accessibility & "explainability." wossat.nz/archive/2021-0…
@piacandrews Great questions from @piacandrews.
H0: If an agency can maintain civic spaces (online or off) where civil servants can be accountable to the public asking questions about services, responsive institutions + delivery + participatory co-creation will increase public trust. #FWD50
@piacandrews The pillars of "trust infrastructure" that @piacandrews outlines are brilliant scaffolding for people looking for a way forward in an infodemic.
"If public servants don't make it better, who will?"
@piacandrews As @piacandrews mentioned in her #FWD50 simulated people showing up around the Internet now: nytimes.com/interactive/20…
Public trust, health, & safety will all be further at risk as tech improves & is used in misinformation campaigns, which will make every part of governing harder.
Countering influence operations won't just be the job of federal agencies: carnegieendowment.org/2020/06/10/cha… As we're seeing, participatory disinformation networks will lead to scared, angry people activated to confront public health officials, election workers, & school boards.
We have to change the incentive structure of social media, says @glichfield at #FWD50:
Think about a different way to give value that's less about short-term gratification.
The "time well spent" movement is one idea.
How you get people to value that?
Maybe by them paying for it.
@glichfield Laws like GDPR end up leaving us flooded us with pop-ups that don't leave us better informed, says @glichfield. (Like a EULA & ToS)
He says we need to move away from ownership & control frame to protecting people from harms when data is misused & redress from those abuses #FWD50
The explosion of the Internet meant that the scarce thing was no longer content, but attention, says @glichfield. The platforms that emerged were the ones that monetized attention, because that was scarce. #FWD50.
(Ergo, I value the slices of attention you give me a great deal.)
@repjohnlewis@WhiteHouse@Sen_JoeManchin "We cannot continue to allow the filibuster, an archaic Senate tradition — one that, historically, has been a favored tool of those who oppose civil rights — to be used to obstruct the advancement of this critical voting rights legislation."– @Sifill_LDFnaacpldf.org/press-release/…
@cwardell@WhiteHouse Per @cwardell at #FWD50, @WhiteHouse achieved equitable delivery of American Rescue Plan funds directly to families with a mobile-first, bilingual website.
90% receiving direct deposits.
He says 3 million kids are kept out of poverty each month this way.
@cwardell@WhiteHouse This work is critical, says @cwardell, not only for how we respond from this pandemic, but for how we deal with future challenges; not just as America, but as a global society.
(He's right: equitable service delivery of relief in pandemics shift the arc of life & death)
“Tweets posted by accounts from the political right receive more algorithmic amplification than the political left”
“Right-leaning news outlets…see greater algorithmic amplification on @Twitter compared to left-leaning news outlets” blog.twitter.com/en_us/topics/c…
Malloy unspools this:
Both @Twitter & @Facebook algorithmically amplified far-right content that’s disproportionately rife with medical misinfo & official lies about voter fraud:
Madame Secretary, it appears @POTUS isn't taking the gathering threat an anti-democratic, far-right movement poses seriously, if any @WhiteHouse staff see voting rights as just another issue: theatlantic.com/politics/archi… Election subversion is an existential risk to liberal democracy
In the 19th century, Republicans enacted a civil rights act, 14th, & 15th Amendments without Democrats.
In 2021, an anti-democratic party seeks to deny voting rights & subvert elections.
A union divided cannot stand.
A democracy unprotected will not endure