People ask me how is the emergency department these days, is there much #COVID19 anymore?
My observations below in a short🧵
TL/DR = the healthcare system is a disaster and it will be years before it improves...so buckle up.
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The short answer in my experience/observation is, no we're not overwhelmed with #covid19 patients requiring ICU level care in the hospitals.
But...that oversimplifies the current state. Let's look at it from the hospital, clinician and patient/family perspective...
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At the system level
Healthcare leadership, running large multi-million dollar organizations have spent the past 2.5yrs devoting most of their effort towards managing a crisis of epic proportions.
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The opportunity cost of spending this effort towards #covid19 means that everything (or nearly everything else) has been delayed, attention diverted or fallen off the priority list.
What does that mean? Well not only have regular operational efforts been paused...
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it means that nearly all #innovation has been put on hold too. At the beginning of the pandemic, there were lots of stories of rapid innovation but as everyone got worn down, that stopped.
Yes, we've still be doing some non-covid work for sure, but not like pre-pandemic.
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It just isn't possible because there's just one crisis after another that's clamouring for our attention (e.g. staffing, new waves).
Imagine you have an asthma attack while running a marathon...and you lost your puffers...that was our HC system pre-pandemic...
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Post pandemic...run that same marathon without puffers but you're carrying your friend on your back...its not going to be pretty..
The efficiency in the system has diminished substantially and there's simply no slack to tolerate the multiple levels of added friction.
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Every process that I encounter on a regular basis is harder to do now than pre-covid. By ALOT.
Combine that with a patient population who's tired, also burnout, stressed and in pain...its no wonder violence/verbal abuse among HCWs is on the rise
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At a clinician level, we've all heard about the staffing crisis that hospitals/clinics across the country are experiencing.
Nurses, physicians, clinical support staff, and pretty much all clinical team members are exhausted and leaving. To where? I'm honestly not sure.
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But I'll tell you where they aren't...doing the same clinical work they were doing pre-pandemic.
Every week there's news reports of EDs closing or at risk of closing.
I hear from patients every day that they're family doctor retired and they can't find a new one.
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We're basically watching a mass exodus from #healthcare. This should worry every single one of us.
I'm looking at all of you politicians...its time to devote more time/resources to fix a broken system than ever. If you thought #covid19 was a crisis...naw, we got it beat
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At patient level
This is an awful time. Wait lists are longer than I've ever seen. People have neglected their healthcare needs for 2.5yrs...or worse, the system has neglected it for them.
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The challenges to access care from primary care, to diagnostics to speciality care... straight up...is bananas.
Add on the numbers of HCWs leaving...and its no wonder waitlists are shifting from wks to months to years...
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I've seen patients waiting months to see specialists, years for MRIs
And on the regular, hours to days to even make it into a bed in the ED (if they ever do).
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This isn't a thread with answers. I'm reminded of this quote when I hear people pitch "a quick fix" for healthcare.
We would benefit however from going back to first principles, breaking it down into components and engaging end-users (clinicians & patients) in the process.
End
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Created by @snowded this 4 domain framework (5 with disorder) provides decision makers & leaders with a high-level yet practical approach to decision making by appraising the current state & developing an appropriate strategy
Importantly decision making/leadership approaches are dynamic and are adjusted for the current context
Leaders "will need to know when to share power and when to wield it alone, when to look to the wisdom of the group and when to take their own counsel." - Snowden & Boone
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THREAD: Here’s a bit of a systems take on what we’re seeing in the Ontario healthcare system. #covid19
A system that is under stress behaves differently than one that is working efficiently. 1/
2/ The "limits to success" archetype from systems thinking is helpful here...to improve performance, increase effort but theres a limit eventually... then resistance occurs and system function declines...i.e. what's happening right now in Ontario
3/ #Ontario ICU/hospital capacity isn’t so straightforward. Its not like an airplane w/ 200 seats and once you hit 200, there’s no more space. That's a simple system…that has a clearly defined capacity...The solution...build bigger airplanes!
I'll be completely honest, I didn't think 3rd wave was a thing a few wks ago...and I work in the emergency dept. Full disclosure, it now appears I was very wrong (for anyone who knows me...i hate being wrong...)
I heard @ASPphysician@IrfanDhalla@TorontoIDDoc among many others warning us but despite early signs I figured that vaccines will protect elderly. I assumed that #covid19 may circulate higher among young people but that case numbers would be inconsequential
2/
I figured nicer weather would allow many to socialize outside and honestly even if ppl chose to socialize inside, as long as young/healthy, even if they get #covid19 they'll be fine
I, like many, was just done with the pandemic. We have vaccines...we can see the light
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2/ Many of us have experienced it firsthand
during #COVID19 as we piloted & refined new protected intubations/code blue…but how can we make this type of sim happen?
Lots of places now using sim regularly to identify problems & improve processes...here's a bit of a guide
3/ But first, what exactly is translational simulation? Here’s the defn from @socraticEM who first described this term.
My take relates to crisis management & influencing behavior 1/
I’m not qualified to comment on whether school closure should continue or not. (personally, as a parent of a 4yr old...please re-open! but not the point here)
Some considerations
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1. Transparency: when reports are leaked, there’s high prob for misunderstanding. Transparency in the long run is often the preferred approach (except maybe national security) but it is very true that lack of transparency fosters further mistrust. bit.ly/397ihX8
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THREAD: Amazing article how McLaren improved their F1 pitstop times by undertaking a deeper understanding of their teams. & how this relates to healthcare.
They used eye tracking tech to identify the pit crew wasnt focused on the car entering the pit 1/ wired.com/story/book-exc…
Once issues were identified they implemented several design and training strategies:
1. specific actions for each team member 2. train to focus on wheels 3. painted wheel nuts orange
Net result = record setting speed for pit stops and more wins. Impressive work
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This is the detailed approach that we must take in healthcare to get those 1% gains (and in fact, probably opportunity for 5-10%) gains.
We use simulation to help understand issues and subsequently design solutions that work....
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