Joe Putnam Profile picture
Jul 21 β€’ 19 tweets β€’ 7 min read
7 Profit Metrics Every eCommerce Store Should be Measuring

Knowing these metrics will help you grow profitably. πŸ’°

Without them, you can end up losing a lot of money and wondering where it all went. πŸ’Έ

Keep reading to learn more. πŸ‘‡
#1: Gross Profit Margin
First up is gross profit margin which is net sales minus the cost of goods sold divided by revenue.

Gross profit margin tells you how much you have left over after paying for the cost of goods being sold.
It's important to measure gross profit margin so you can make sure you're making enough per sale to cover the rest of your expenses.

If your gross profit margin is too low, then you need to figure out how to lower your COGS in order to increase profit.
#2: Contribution Margin
Contribution margin is revenue minus variable costs including COGS, shipping, packaging, picking and packing, etc.

It's used to measure the portion of sales that contributes to covering fixed costs and generating profit.
It's important to measure contribution margin so that:
βœ… You know if you're spending too much to get products to your customer's door
βœ… You know how much you have left over to cover fixed expenses
#3: Marketing Efficiency Ratio
Marketing efficiency ratio (MER) is total revenue divided by total ad spend.

MER helps you to do a quick daily, weekly, or monthly check to see if you're spending too much to acquire customers.
Let's say your goal is an MER of 5 which means you are budgeting 20% of your revenue to go to ad spend.

Every day you can keep track of MER in @triplewhale to make sure you aren't spending too much to acquire customers.
@triplewhale MER is a great way to keep a close eye on profit.

You can check it daily or weekly instead of waiting until the next time your bookkeeper runs your books.
@triplewhale #4: Fixed Costs
Fixed costs are the amount of money you are paying for salaries, rent, your marketing agency, software, etc.

The difference between fixed costs and variable costs is that fixed costs don't go up with every new order you ship out.
@triplewhale The goal is to keep fixed costs as low as possible so you can increase net profit.

As a general rule of thumb, you should shoot for not spending more than 20%-25% on fixed operating expenses.
@triplewhale #5: Revenue Growth
In order to increase profit, you also need to keep an eye on revenue growth which is the amount your sales are growing each month.

Some of our clients, for example, are currently growing 40% each month so far this year.
@triplewhale It's important to measure revenue growth because:
βœ… You won't grow as quickly if you don't set revenue growth targets
βœ… Your profit goes up as revenue goes up (as long as you keep all of your expenses in line)
@triplewhale #6: Revenue from Email + SMS
Revenue from email + SMS has the highest profit margins because you don't have to pay money to acquire each new purchase like you do with paid ads.

With paid ads, you have to pay to play, but with email + SMS, you make more without paying more.
@triplewhale As a general rule of thumb, you should shoot for making at least 25% of your revenue from email + SMS which will:
βœ… Take pressure off your paid ads AND increase the return from your paid campaigns
βœ… Increase lifetime value of your customers
βœ… Maximize store profit
@triplewhale #7: Net Profit
Last up is net profit which is the profit you make after paying for all of your expenses.

Net profit is also the goal of being in business, aka putting as much as possible into your business's pocket.
@triplewhale Healthy net margins are somewhere in the 15%-20% range for eCommerce stores.

This means you should shoot for having 15%-20% left over after paying for all of your expenses.
@triplewhale Net profit is also used to calculate how valuable your store is if you decide to sell it because buyers will end up paying a multiple of your Seller's Discretionary Income which includes net profit.

Thus, by increasing net profit, you increase your store's value. πŸ’°πŸš€
@triplewhale That's a wrap!

If you enjoyed this thread:

1. Follow me @JosephPutnam for more of these
2. RT the tweet below to share this thread with your audience
@triplewhale You can also learn more about how we help eCommerce stores make more from email + SMS at growth.conversionengine.com, and you can DM me if you have any questions about how to profitably grow your store.

#letsGROW

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More from @JosephPutnam

Jul 27
It took me years to learn an incredibly valuable business lesson, i.e. the difference between visionary entrepreneurs and integrators.

Knowing the difference can be the difference between your business stalling out and your business taking off. πŸš€

Here's why. πŸ‘‡
Visionaries, as you might imagine, are entrepreneurs who see the big picture and are constantly coming up with new ideas.

They see into the future and have lots of ideas and big dreams.
The problem with visionaries is that they aren't great at doing the work to make their dreams a reality.

It's just not how their brain works.

They're great at seeing the future and coming up with ideas, but not great at planning and executing what needs to be done.
Read 12 tweets
Jul 25
DTC #eCommerce Monday Marketing Update

Have you been wondering what #marketing strategies are working the best right now for @Shopify stores?

Here's the answer... πŸ‘‡πŸ‘‡πŸ‘‡
#1: Organic Social
Organic social is still a great way to reach customers and to get "free" traffic to your site.

Regular IG traffic and engagement is⬇️, but brands we're working with are getting the best results from being active on stories, Reels, and TikTok.
If you want to see an example of how to use Reels and TikTok for your brand, check out @BURLEBOoutdoors (@Burlebo on IG and TT).

Burlebo does a great job of creating fun and on-brand organic content.
Read 8 tweets
Jun 17
To grow a Shopify store, you don't need super complicated funnels. You just need to

βœ…Go hard on 1 social channel, probably IG or TT
βœ…Run paid ads on 1-3 channels (FB/IG, Google, TT)
βœ…Build out automated email + SMS flows
βœ…Send 1-2 new email + SMS campaigns per week
Store owners mess up when they try to do everything and then end up not doing anything well.

You're not going to be able to do Instagram AND TikTok AND Youtube...until you have a team.

So until that happens, keep it simple, pick 1, and go hard.
You're also not going to be able to do paid ads and PR and influencer outreach and SEO and giveaways.

So you need to stick with what works, i.e. paid ads, email, SMS, and organic social.

Then, when you grow, you can start doing influencer outreach, etc.
Read 5 tweets
Jun 15
Cash flow management can make or break your DTC eCommerce store growth. πŸ’°

Here's why... πŸ‘‡πŸ‘‡πŸ‘‡

#marketing #growth #DTCeCom
First off, eCommerce stores are CASH HUNGRY.

You need cash to purchase INVENTORY and you need cash to pay for ADS.

In a given month, you may need $50k to buy more inventory and another $25k+ in ad spend, while also needing additional money for operations.
Good news = you'll make the money back when you sell the inventory.

Bad news = you need more cash to buy more and more inventory which means you have less cash on hand even though you're making more.

I highly recommend reading Shoe Dog by Phil Knight to understand this better.
Read 8 tweets
Jun 1
Have you ever wanted to rank your @shopify store higher in search engines to get more FREE traffic from Google?

If so, here's exactly how to do it... πŸ‘‡πŸ‘‡πŸ‘‡
First, start by using kwfinder.com to find out what people are searching for.

Type in "baby wrap" for example to find out people are searching for things like "best baby wrap carrier," "fabric baby carrier," etc.
Now that you know what people are searching for, make a list of terms you want your core pages to rank for.

The key here is to go a little more broad than you might initially think.

Let me explain...
Read 15 tweets
May 31
Is your #eCommerce store making as much as it could from email + SMS marketing?

If not, here are 5 ways to make MORE from your email + SMS marketing this year... πŸ‘‡
#1: Use a Pop Up to Grow Your Email + SMS Lists

First up, make sure you're using a pop up to grow your email + SMS lists.

We prefer the @PostscriptIO pop up for this to collect emails and phone numbers.
#2: Make Sure You're Doing SMS Marketing

I'm shocked at how many brands aren't doing SMS yet b/c SMS open rates are 90%+ and you can make 20% of your revenue from SMS marketing.

Make sure you start SMS right away if you're not already doing it.
Read 7 tweets

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