Thread by @Gartner_inc

Live from #GartnerIO | Leadership Vision for 2023: Infrastructure and Operations with Arun Chandrasekaran, Gartner Distinguished VP Analyst. Follow along for key ⬇️ #GartnerInsights

Why is this topic crucial for I&O leaders? "#CIO and tech leaders must support the CxO response to macroeconomic disrupters." #GartnerIO

What are the top challenges facing the infrastructure and operations leader?

"Funding continues to be a challenge." #IO #GartnerIO

Second, "insufficient skills" are the #1 challenge and will compound further in the next year. #GartnerIO #IO

"Fixing I&O is a prerequisite to enabling the customer." #GartnerIO #IO

Next, what are the major trends affecting I&O leaders? #GartnerIO #IO

Trend 1: Emerging and diverse skills
are driving demand. #GartnerIO #IO

I&O Leaders: Where are your peers investing over the next 12 months? #GartnerIO #Cloud #IO

Trend 2: Demand in I&O services are increasing. "We need to think differently about how we will deal with the increased demand." #GartnerIO #IO

I&O Leaders: What is your I&O infrastructure budget dedicated to? #GartnerIO #Cloud

Finally, what actions should I&O leaders take to address these challenges? #GartnerIO #IO

Action 1⃣: Evolve to sense, respond and anticipate new business needs. #GartnerIO #IO

Action 2⃣: Retain talent. #GartnerIO #IO

Action 3⃣: Mature #automation to unlock innovation. #GartnerIO #IO

In summary, I&O is needed more than ever before - make sure to seize the opportunity. #GartnerIO #IO