1/ A thread on my first startup, venture number one. With pit stops in NYC, LA, DC, Dubai & Karachi.

Avicena. Mar '99. May '01. E-Education.

Analyst and Associate training programs for Wall Street. Continuing professional education (CPE) for actuaries and accountants. Image
2/ By the time I landed at @Columbia_Biz I had already been blessed by outstanding teachers. But nothing had prepared me for the hidden rock stars in the program.

My 3 electives that term were International Marketing, Emerging Financial Markets and Continuous Time Finance.
3/ I had exempted out of 3 course to take the 3 electives, was auditing accounting, had Micro and Marketing with my batch.

By March I had started thinking of ways that I could share what I was learning with friends and students back home. Level the playing field, somehow.
4/ My final submission for International marketing became version 1.0 of our business plan. An online education site focused on Applied Finance.

My classmates struggled with financial models. Research indicated that it was a common problem.
5/ I was at the fountainhead, drinking straight from the source. All I had to do was figure out a process for building online courses and sell them.

Business plan was followed by a prototype, focus group, MVP and product development plan. By August I was sure, this was the way.
6/ 3rd term I took more courses that helped move forward. By Dec '99 it was time to make a call.

The team I had worked with were all going back to work to pay off their loans. I could do this alone or put it on hold.

I had a six figure offer in NYC, another in Tampa, Florida
7/ I was leaning towards my six figure offers when I ran into a mentor in Karachi. When he heard, he said

"So you are going to let go of a shot a $100 million dollars for 68,000 after taxes. And you are studying finance at Columbia? You should ask for your money back."
8/ That was it. We were off to the races. We signed up a few weeks later with an incubator, hired a tech firm in Karachi to build version 1.0 of the product and the game was on.

Jan '00 to June '00 was a lot of fun. The incubator was in LA. I was in NYC. The team in Karachi.
9/ There were some big names with big money already active in this space. The internet was changing every thing. It would change education too.

I was a 29 year old founder in NYC with stars in my eyes. Nothing could dissuade me that this was destiny at work.
10/ We had raised a small F&F round. The incubator had pitched in with cash and services. I was day trading to pay bills. The tech boom hadn't ended so there was money to be made with tech stocks.

A rising tide lifts all boats. The tide had been rising for the 2 years.
11/ Aug and Sep '00 were a nightmare. Our @SOActuaries launch was set for Oct. Product was all over the place. The engine was buggy and falling apart, the content was just text.

I was screaming and shouting at every one in the team. And a few of them were shouting right back.
12/ We stitched it together with chewing gum and scotch tape and made it to launch. If you saw my recent presentation, you know what happened.

The launch went well. But there was no pot of gold at the end of the rainbow. No customers. No moolah. No dollaroes.
13/ If this was a film I would have died of heart break at that point. But you don't do that in the real world. You pick up the pieces, pivot, start all over again.

I had made a bet and lost. Money was almost gone, but there was an option. I picked up a short term consulting gig
13/ The incubator was working on a big pitch to the 3rd largest bank on the planet. Related to our space. We joined hands. The fee was a thick chunk and would cover expenses for a few months.

The team had their work cut out in Karachi. They didn't need me in their face.
14/ After the big pitch in Tokyo in December, we headed back home to Karachi. Family wedding, catch up with team and a long over due break.

It was clear that all was not well in paradise. But we still had a few pokers in the fire. To cut down expenses, my family stayed back.
15/ This was our final shot at making things work. We had 3 pivots in 3 months and were living on borrowed money.

The market was dead. No one was writing checks. One after another, our funding leads dried up. And despite our pivots, we were still not ready for customers.
16/ In Feb '01, the reality dysfunction field finally fell apart. I had known the game was over in Dec but I couldn't accept it.

By Feb reality had broken down the door, rudely barged in, asking me to wake up and understand that this couldn't go on. It was over. Done. Finito.
17/ There is more to the story.

I wrote a book about it. Which is how I got the damage out of my system. If you need therapy, I would recommend that path.

It took 2 years to clean up the mess, another 10 to pay down my debts.

There is work to be done after the tide goes out.
18/ Here is the final twist.

In 2006, 2 am at night, I am working on the closing chapter and I ask myself.

"Looking back, given all that happened, given all the trauma, would I do it all over again?"

The answer surprised me. I didn't expect it to be a yes.
19/ That is all he wrote folks. If you are interested drop me a note or pose a question here.

The book I wrote? Reboot, 3rd Ed. Do a google search and it will pop up.

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More from @rebootdude

10 Dec
1/ Nothing every really goes to waste.

You would be surprised what you could build on foundations of your original failures as a founder.

A few years after Avicena, I came back home to Karachi and started Alchemy, I had a head start.

I already knew the path to starting up.
2/ Our first real success as a new business.

A training engagement that opened many doors in future years.

We had gone to pitch something else to a customer. He didn't want it.

But given my background he asked if I could do a product specific risk training for his team.
3/ A younger pre-Avicena me would have said no. This wasn't the model. This wasn't the way.

The older me said yes. Listen to him. Give the customer what he wants. Take the money and do what he asks.

We did. It required us to change our focus but we were already in the space.
Read 14 tweets
10 Oct
1/ I had 3 dreams as I grew up.

a) Run the NYC Marathon
b) Write a book
c) Produce a play on Broadway

For a kid who used the G-3 bus to get to Regal chowk for high school and W-18 to get to campus on Bhains colony, these were all moon shots.
2/ I knew they weren't real and it would take more than an alignment of planets to get me to a stage where these would become more than wishful thinking.

But I continued to dream and added more to the list.

Might as well be a traveler of the world, in business class, no less.
3/ The NYC marathon was an evolved version of an earlier dream.

One that involved running track for the national team.

Once I figured that I was too old for that to happen, I accepted a simpler version. I would be happy running a marathon. NYC would do just fine.
Read 21 tweets
9 Oct
1/ To my students and friends in the industry.

This is not the first time we have been blind sided. This is not going to be the last time.

This is also not the end. Yes it hurts. Yes you have a right to feel miserable and depressed.

But remember, you are stronger than this.
2/ Stability and continuity of policy has been a national weakness since our very beginning. We are not new to this.

Handling this is programmed into our DNA. We always figure a way out. Takes time but we crack the code or get through to saner voices on the other side.
3/ In the mean time focus on your work, on what you can and do control. Don't waste your breath or time wallowing in self pity or darkness beyond tonight.

Yes it is a lousy hand, but you can't change the cards. Move on.

There is always work to be done. Get it done.
Read 7 tweets
9 Oct
1/ Startup failure phenotype

I grew up in an environment where failure was not looked upon favorably.

It was something that was just not done in the family.

If you studied hard you passed. If you didn't you failed.

Conversely if you failed, it implied a personal shortcoming.
2/ The first time I failed my actuarial exams, I was traumatized.

I couldn't parse the result. I had studied hard, how did I fail? Then I failed the same exam again. And again.

It didn't compute. I was 19 years old.

Something must be wrong with me.
3/ I didn't work for myself for the first few years of my professional life because I thought failure was not an option.

Once again, it wasn't something that was done. Socially and culturally speaking, it was equivalent to hanging out with the unsavory crowd, the "bad boys"
Read 17 tweets
8 Oct
1/ Pricing Models for startups and founders

Lecture notes from pricing for founders sessions this morning at @TheNestiO

How should we think about pricing our products and services as a startups or founder?

Simpler and cleaner is better than busy and cluttered
2/ There are three pricing schools

a) Cost plus - factor in all costs. Charge a multiple

b) Value - estimate perceived value for a customer. Charge a fraction

c) Paying capacity - charge whatever you can or get away with
3/ In competitive markets without a unique, differentiated product, cost plus is the likely option.

To charge premium or move into value, need traction, credibility, customer testimonials and history.

For most startups, executing on value pricing right at start is difficult.
Read 12 tweets
7 Oct
1/ Building financial models.

I often start my financial modeling lectures with the following lines from Alice in Wonderland.

The models we build depend on the questions we need to answer.

If you don't know the question, the model as well as our answer won't have any purpose. Image
2/ A model for raising funding is inherently different from one for planning and managing cash flows.

Models used for pricing and market share are different from ones we use for planning resources and head count.

We often use these parts together but the intent differs.
3/ If you know the question you need to answer, start with the simplest variation possible.

I call it the 5 x 5. A model no larger than one that can fit between 5 row and 5 columns in Excel.

Short and sweet. Simplicity forces you to think hard about choices.
Read 15 tweets

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