A tale of 2 apps

A very quick look at the very different customer strategy of Public vs Robinhood

So after trading was temporarily halted on #GME #AMC #NOK and the like, stock trading apps Public and Robinhood both started getting slammed with 1-star reviews from angry users who disagreed with the block
However, whereas Robin hood appears to not be directly responding, Public immediately began responding to all reviews - and worked to release trading again via the app before end of day
And so Public users began going and changing 1-star reviews into 5 stars, reversing the downward trend on the app's rating
Meanwhile the Robin hood app currently sits at an overall 1-star rating with hundreds of thousands of negative reviews. Not to mention #BoycottRobinhood is one of the top current trending topics

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More from @ccmarce_writes

29 Jan
Looking for a list of business, marketing & thought-provoking books from diverse authors?

Look no further! I've got some great suggestions for you
1/ Antifragile By @nntaleb
2/ Expect to Win By Carla Harris
3/ The Paradox of Choice By Barry Schwartz
4/ Daring Greatly By @BreneBrown
5/ The Tipping Point By @Gladwell Image
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7/ What I Know For Sure By @Oprah
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⚠️ New list alert:

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Here we go πŸ‘‡
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I asked a few of my favorite Twitter leaders for their thoughts on 2021 trends in business, marketing & social media.

Here's a roundup of what they said in a thread.
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Read 16 tweets
3 Jan
I decided to sign up for a number of new newsletters outside of just the marketing ones I already am subscribed to.

I thought I'd share, in case anyone else was looking for something new!

(I'll keep adding here as I make discoveries or get great suggestions!)
1. TheChecklist.io by @ThisIsFranzou: tips for first-time entrepreneurs and founders
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@MarketingBrew dove into how @eToroUS uploads branded gifs to online gif search database, @GIPHY
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