In hindsight, the recurrent failing that my managers always had was that they failed to explain just exactly WTF their job was. It turns out that 'managing me while catering to my every whim' was absolutely not it.
From where I sit, the hard truth is partially that having employees isn't the manager's job; having employees is simply their current approach to getting the actual responsibility handled.
This opinion may be accurate or not; it's certainly terrifying to hear from your manager. This is why at the @DuckbillGroup I don't manage people. Everyone here reports to @mike_julian.
In our position as company leadership, our role is to be outward facing; we should be long term strategic thinkers. Managing people is fundamentally inward facing, and is at odds with this at times. Something must be done!
Our solution to this is to expand our leadership team with a Head of Consulting Services.
Initially we'll be hurling them into the same conundrum; with time we expect them to build an organization that's significantly less flat.
My Twitter shitposting, @LastWeekinAWS newsletter, various podcasts, and the periodic speaking stunts I do aside, our primary business is consulting.
We're looking for an experienced leader to own that side of the business.
Services are not SaaS! We're not looking for an engineering leader, but rather someone with experience in managing / growing consulting delivery orgs.
This role will be managed via clearly defined KPIs–one of which is employee satisfaction. We didn't hire the best cloud economists in the world just so someone can drive them away via mismanagement!
You may notice that the job description deviates from the rest of our historical postings in that it doesn't list a salary figure. This is because the role's compensation is much more negotiable than an IC's, thanks to KPIs heavily influencing their variable comp.
All of the usual @DuckbillGroup philosophy applies; we treat people fairly, we protect our clients, we remind the industry that it takes itself too seriously sometimes.
This is a very challenging role to fill, and we expect that it's going to take a while. If you or someone you know resembles the description, please reach out. apply.workable.com/duckbillgroup/…
And now as always, I will field questions.
We do not care where in the world you are located. Legal does require that you're authorized to work in the US at this time.
We're a fully remote company, and a lot of our communication is asynchronous. Clear and effective written communication is a prerequisite in this environment.
"Build a better mousetrap and the world will beat a path to your door" is a lie presumably spread by mice. Your door must feature a cash register because the mousetrap will not sell itself.
Take what we do at the @DuckbillGroup as an example. "Consulting projects that pay for themselves many times over before they're complete" sounds super compelling and easy to sell.
There is no such thing as an easy sale to a sophisticated business customer. Thus we hire salespeople to drive the sale and thus keep our Spite Budget topped up. Their primary job is helping a buyer sell the project internally.
AWS Lumberyard (better known as "the AWS service that had a Terms of Service callout for zombie apocalypses") has had a bunch of its code open sourced and hurled over to the Linux Foundation to effectively make it their problem now.
This is a delightful way to wind up cloud advocates, open source fanatics, and the wonderful denizens of gaming culture all in one go.
Obviously "you're doing it wrong" is basically the only thing upon which those constituencies agree.
Oh ho ho I just saw this. With @gaberivera's begrudging permission and significant trepidation I will be tackling the mini-essay questions in a tweet thread. Let's begin!
I'm seeing a lot of crappy takes about Amazon's leadership principles (amazon.jobs/en/principles) today, and I want to break character for a minute to give my sincere thoughts on them.
Culture is hard. Maintaining that culture across a massively scaled company is virtually impossible. How do you avoid the problem of not having a corporate culture but rather 2000 different ones?
Amazon's answer to this comes in the form of the 16 Leadership Principles. They're easy to snark on, but in the almost five years I've been studying @awscloud I've gone from skeptic to believer.
Many of the big tech companies are forcing staff to go back to the office. I think this is shortsighted; you should make the company beg you to go back to working remote. A thread of advice from some of the worst colleagues I ever had:
Cherry MX blue switches in keyboards are noisy, but buckling springs are louder. You'll get used to them more quickly if you hum along to the sound of your keystrokes.
What's for lunch today? Your leftover fish from last night's dinner. Throw it in the microwave and reheat it. Ten minutes oughta do it.