5 Steps To Reduce Churn Rate 🧵
#SaaS #MarketingTips
#1. Make sure users are consuming the product. Monitor their progress and hold them accountable!

@AppSumo 's Email To reduce churn for new customers

See full email here:
swipefolder.com/swipe/sumo-me-…
#2. Monthly "VALUE" webinar/ live calls

People want to feel belonging to the community, what i do is hold a live webinar once a month to talk about new ways to use the product, client showcase, upcoming features etc
#3. Create Brand Attachment

I send out stickers and phone holders with our logo and offer another incentive for tagging photos of them using it to create attachments to our brand. This will also generate referrals.
#4. Visualize The Progress /Dashboard

Visualize users' progress and show them how far they have come in visual graphs, this will help them know where they need to get.
#5. Use Notification as dopamine drops

When they do something "good" on your platform. Tell them about it! This could be a notification email, or a compliment if you are in the service industry. @bjfogg 's behavior grid is a goldmine.
If you enjoyed this thread, please follow me @gairesatish I share actionable tips to make you smarter and wiser everyday!

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More from @gairesatish

18 Nov
16 Ways To INSTANTLY Boost Conversion 🧵
#Marketing Image
#1. Install Google Analytics on your site! do it now!

Idk why i even have this on the list but you really need to gather data before we can improve conversion. Extra points if you are doing A/B testings and adding heatmaps etc
#2. Build website for scanning

It's fine to include paragraphs but make sure you let people scan thru what they actually want to read. Most people decide if they want to continue being on your site or not in the first 5 seconds.
Read 18 tweets
16 Nov
8 UNIQUE Ways To Generate Leads That You Probably haven't tried & you must. 🧵

#Marketing #leadgeneration #StartupSpace #sidehustle
#1. Quora

Quora is a goldmine for those who know how to use it. If your customers are searching " What, How, Which and Why" questions, I can bet that quora is on the first page of google with an answer. Respond with an interesting image and example & of-course lead them.
#2. Email Signature

I actually have 5 different email signatures on Gmail that i use based on who I am communicating with. I add a "p.s." and lead them to consulting calls or my high end ticket products. We do this on our ticketing platform too!
Read 10 tweets

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