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Live from #GartnerTGI |  Product Management: Intensify Product Analytics To Design for Sustainable and Compelling CX with Gartner VP Analyst Adrian Lee: gtnr.it/43WhXUt #CX #CustomerExperience

About this session: Adrian explores how product managers can create compelling customer experiences through product analytics and more agile CX responses: gtnr.it/43WhXUt #GartnerTGI #CX

Let’s take a look at the number 1 critical challenge for product managers. #GartnerTGI #CX #ProductManagement

Let’s take a look at effective ways product managers can connect with their customers. #GartnerTGI #ProductManagement

Adrian shares a key takeaway for product managers. #GartnerTGI #ProductAnalytics #ProductManagement

Advancements in product analytic tools will allow product managers to decouple their product decisions from those lagging indicators. #GartnerTGI #ProductManagement

Nearly 80% of all product teams still don’t manage their customer experience goals with dashboards or analytics. #GartnerTGI #CX

A growing attention to product design over technical features makes a strong case for combining digital experimentation and adoption tools. #GartnerTGI #CustomerExperience

Let’s take a look at how you can scale the connected use of product analytics organization wide. #GartnerTGI

Adrian shares another key takeaway for product managers. #GartnerTGI #CX #ProductManagement

Product analytics provide quicker time-to-insight and the ability to inclusively collect all customers data.
#GartnerTGI #CX

High growth product teams are more than double as likely to use product analytics for evaluating user behavior. #GartnerTGI #CX

When you get more agile with your CX responses, your business outcomes change too. Let’s take a look. #GartnerTGI #CX

81% of all customers expect that providers get to know and understand the correct time to approach them. #GartnerTGI #CX

Adrian shares another key takeaway for product managers. #GartnerTGI #CX #ProductManagement

For personalized experiences, the first step is to take stock of where the customer is in their journey. #GartnerTGI #CX #ProductManagement

Product decisions with long drawn-out discovery processes take away from the customer journey and experience. #GartnerTGI #CX #ProductManagement

A unified workspace for the product team to collaborate effectively is key in understanding and bettering the customer journey. #GartnerTGI #CX #ProductManagement

Adrian provides an action plan for product managers to walk away with. #GartnerTGI #CX #ProductManagement

Want more #GartnerTGI insights? Unlock exclusive access to conference takeaways now: gtnr.it/43WhXUt #ProductManagement