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Tren Griffin
@trengriffin
, 3 tweets, 2 min read Read on Twitter
"We have a subscription economy. It’s so easy to use products now, but it’s just as easy to leave. Totally changes the game. It’s all about churn and retention." It’s much easier to push a throttle once we’ve got great revenue retention." saastr.com/step-by-step-g… h/t Marcelo Lima
"Revenue is an outcome. Sales is not about revenue generation, it’s around customer value creation. Churn is a silent killer [and] a lagging indicator.... We’ve gotta check off this customer success box... If you scale prematurely we’re gonna scale a cash bleeder." Mark Roberge
"What do you know in the first 30 or 60 days of your product usage that becomes your aha moment?"

My blog posts on:

Aha moments: 25iq.com/2017/02/10/a-d…

Core Product Value: 25iq.com/2017/03/24/cor…

Churn: 25iq.com/2017/01/27/eve…

Negative churn: google.com/amp/s/25iq.com…
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Tren Griffin
@trengriffin
I will post a book review tomorrow morning on 25iq.com. Most people don't know how hard it is to sell a book if you're not famous.

"Year-over-year sales for top 100 titles increased 21% in Dec 2018, but sales of titles ranked between 100 and 1,000 declined 3%."
"Print books sales volume grew 1.3% compared to last year with 696M units sold The biggest bestsellers sold more copies than the year prior. In fact, five titles sold more than 1M copies, compared to only two titles that reached similar heights in 2017." npd.com/wps/portal/npd…
In 2019 the overall book market is down by about 2.5%, including a negative first quarter (-2.9%).

Writing blog post is similar to writing a book and one common point is critical: if you are not writing to make yourself happy via the writing itself, you will be disappointed.
Read 3 tweets
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Tren Griffin
@trengriffin
JP Morgan discovers emojis don't lower customer acquisition cost.

google.com/amp/s/www.cnbc…
More technically, after analysis of early cohorts by data scientists revealed negative customer lifetime value from using emojis in JP Morgan growth experiment, Finn is finished. Cause of death: lack of core product value. google.com/amp/s/25iq.com…
"The Finn checking account earned no interest, Finn only offered as much as 0.04% for customers with more than $25,000 in savings, while many digital competitors, including Goldman Sachs' Marcus, offer in excess of 2%- 50 times more generous." Emojis tho.
Read 3 tweets
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Tren Griffin
@trengriffin
Bezos: "Kuiper's 3,200 satellites in low Earth orbit is a good business for Amazon. It’s multiple billions of dollars of capex. Amazon is a large enough company that we need to do things that, if they work, can actually move the needle.” geekwire.com/2019/jeff-bezo…
"The US tax code encourages capital investment through the way it treats the depreciation of assets such as power plants ... allowing companies to record profits that are not taxed until later in the life of these assets." google.com/amp/s/amp.ft.c…
John Malone: "Taxes are a leakage of economic value. To the degree it can be deferred, you get to continue to invest that component on behalf of the government. There's an old saying that the government is your partner from birth, but they don’t get to come to all the meetings.”
Read 3 tweets

Related threads

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Brian Cates
@drawandstrike
That fun time 3rd wave femenist wackos dropped their mask revealed their true faces:

"We need to work to [checks card] denaturalize the mother-child bond!"

Because once you condition your mind to see that miracle growing inside of you as just a parasite, that totally changes the game, ladies!
This correct, this is not a new development, but back in the 60's we didn't have an internet or social media so you only saw what legacy media wanted you to see from these radicals.

Read 5 tweets
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Sheila G KAG2020! NV 🇺🇸🇺🇸
@TheSheilaG2020
Everything is cyclical. Too much govt control and the govt exerts heavy hands and overdoes regulations, policies & laws causing businesses not to grow. The laws & policies often created by lawmakers, many of whom have never owned or operated a business & unelected staffers both
who have no private sector experience as a business owners. Yet we have a Congress who are doing nothing to protect our free speech and constitutional rights with tech! That is where their focus should be right now - this very moment.
Another example are unions. I am not a supporter of unions but I am not opposed. It’s much easier to manage a union employee because there is a contract that determines work agreements. There is a point in time that unions were desperately needed resulting in much better
Read 8 tweets
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S L Ö T H M Ö T H E R
@CaseyExplosion
I did this thread about accessibility a little while ago, because it relates to how I don't like Epic. But there's something else that rubs me the wrong way about Epic and Tencent that I haven't been able to articulate, until I was ruminating on Jim Sterling's latest videos...
Jim's very fond of saying how companies aren't happy just making money, they have to be making *ALL* of the money.

So the general conversation about the games industry is very focused right now on unionisation, and this gets me thinking about Uber.

Just... 🐻 with me a moment!
So Uber, right? Uber's been losing loadsamoney! They operate at a loss.

You know what that's all about, right? It's basically one big union busting scam, being bankrolled by venture capitalists to drive competition out of business, make it unviable.

theverge.com/2018/8/15/1769…
Read 10 tweets
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Noah Smith
@Noahpinion
Now at a panel on microfoundations with @jasonfurman and @Claudia_Sahm!!
Furman kicks it off.

Asks: Were microfoundations just a blizzard of useless algebra, or do they really help us think about policy?

Recently, more and more research shows you can't think about macro without thinking about what's going on with individuals and firms.
Furman: Inequality matters for macro and we can't think about inequality if we ignore microfoundations.
Read 28 tweets
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Sebastian Aaltonen
@SebAaltonen
Now that people have already said highly controversial stuff like ”debugger is useless for C++ development”, I think I can share my own controversial thoughts about unit testing, DRY, copy-paste coding and function length, etc... with 20 years of C++ programming experience.
I want to start this rant by telling that I have made (or allowed my team to make) countless of programming mistakes during my career: Textbook OOP (bird is animal), template monsters, too much codegen, over-engineered solutions, overly generic code, overuse of raw sync prims...
Each unit test is an additional dependency. Another call site that uses your function/class/data. Adding a dependency to code/data that has zero dependencies is not free. It adds inertia. Further changes of that code slow down and some refactorings/optimizations become infeasible
Read 41 tweets

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