Getting good at data is a MUST if you want to move forward in your marketing career, but it’s also one of the toughest areas to master. Even for experienced marketers.
So here are some tips to help you advance your game when it comes to analytics & reports.
(A thread) 👇
1/ Become familiar with the metrics that are most important and talked about for whatever area of marketing you specialize in.
For ex, in paid acquisition channels, those would be ROAS, ROI, CAC, CVR, CTR, etc.
(And learn how your organization defines these because it can vary)
When I first started in ecommerce marketing, I had no idea what AOV and UPT were.
I wasn't too proud to ask questions or do a quick Google search whenever I heard something I didn't understand, though.
2/ Create a reporting template to provide a snapshot of your success to leadership.
It takes work to figure out what's most valued and how to best communicate it in a preferred view. Some prefer slides. Others want numbers in spreadsheets.
Tell a clear story using the data.
Luckily, you don’t have to reinvent the wheel from scratch here.
There are a lot of places you can find free reporting templates.
GA is the center of most marketer’s data world. Knowing how to navigate the many, many tools and capabilities will give you a leg up on the competition and impress your team.
Google offers free certification courses and learning modules (which look SO great on your resume, too).
There’s also the @googleanalytics Solution Gallery where you can download dashboards and custom reports built by experts to personalize your own data view.
Don’t just gather the data. Take time to figure out how to actually apply it to make your life easier.
If you pull data and put it into reports but don’t use it to optimize your messaging and content, there really isn’t any point.
Ex: Using Audience data in Google Analytics, I saw a high number of website visitors who were Millennials + movie buffs.
I then created matching audiences (Millennial movie lovers) for ads + tailored content to cater to their interests (gifs depicting popular movie scenes, etc)
Our business had nothing to do w/ movies, but I figured out how to weave it into touch points with prospective customers to build relationship w/ them.
Like going on a date w/ an idea of the person's interests and using that to make conversation easier and more natural.
5/ That said, there’s a world beyond Google Analytics and plenty of tools that can help you zero in on the data you really want with minimal effort (maybe even jazz it up w/ a lil dataviz).
Here are a few 👇
@GetOribi: tracks everything that happens on your website @CrazyEgg: lets you monitor & improve experience on your site or landing pages @Quantcast: more data on your audience & customers for better content @tableau: visualize your data
6/ Do research. There are also some great organizations that provide valuable content and resources for free.
@wordstream is my go-to for paid acquisition channels @hubspot for inbound marketing
(more 👇)
And find experts in the area(s) you want to specialize in and follow their work.
Examples -
Content: @TheCoolestCool
Community: @ThatChristinaG
Storytelling: @kevinleeme
Personal branding: @brianne2k
(more 👇)
And of course, join a crapload of other marketers who allow me into their inbox once a month or so with my newsletter of useful content (newsletter going out tomorrow morning!) chantellemarcelle.com/marketing-news…
Looking for a list of business, marketing & thought-provoking books from diverse authors?
Look no further! I've got some great suggestions for you
👇
1/ Antifragile By @nntaleb 2/ Expect to Win By Carla Harris 3/ The Paradox of Choice By Barry Schwartz 4/ Daring Greatly By @BreneBrown 5/ The Tipping Point By @Gladwell
6/Give and Take By @AdamMGrant 7/ What I Know For Sure By @Oprah 8/ How to Win Friends and Influence People By Dale Carnegie 9/ Future Proofed By Natalia Peart 10/ Thinking, Fast and Slow By Daniel Kahneman
A very quick look at the very different customer strategy of Public vs Robinhood
👇
So after trading was temporarily halted on #GME#AMC#NOK and the like, stock trading apps Public and Robinhood both started getting slammed with 1-star reviews from angry users who disagreed with the block
However, whereas Robin hood appears to not be directly responding, Public immediately began responding to all reviews - and worked to release trading again via the app before end of day
I asked a few of my favorite Twitter leaders for their thoughts on 2021 trends in business, marketing & social media.
Here's a roundup of what they said in a thread.
👇
More than ever, people are considering WFH, diversity in the workplace and discovering new passions. These trends are impacting our society, which will require startups and companies alike to focus on building products that make a positive impact on society.
-- @nicolexcaba
The pendulum will swing back to the type of ads that have mass appeal, wide reach, and budgets to support them. Niche ads might work for clicks, but general ads work for building a brand. And brands will optimize more for their brand than for campaign performance.
-- @mkobach
I decided to sign up for a number of new newsletters outside of just the marketing ones I already am subscribed to.
I thought I'd share, in case anyone else was looking for something new!
(I'll keep adding here as I make discoveries or get great suggestions!)
👇
1. TheChecklist.io by @ThisIsFranzou: tips for first-time entrepreneurs and founders 2. Trapital by @RuncieDan: the intersection of hip hop, business 3. Monomythical by @nayafia: working in public, online communities and how they enable individual creators
4. Trends.vc by @DruRly: a newsletter for 30k+ founders 5. Product Ideas by @jakobgreenfeld: no-nonsense insights on product ideation, evaluation and validation 6. Run It Back by journo Victor Luckerson: research, reporting and writing about neglected Black history