How to improve the mobile input experience of your digital product - A thread
Data input on mobile and desktop is substantially different.
Therefore, applying the same principles will lead to a catastrophic failure.
This is how we improve mobile user input experience:
1. Minimize data requirement
It is a lot more comfortable to input data on a desktop than on mobile.
Thus, the best thing you can do for improving the mobile input experience, is minimizing the amount of data required.
2. Defaults over custom input
If you know that 80% of your customers are from the US, 15% from the UK and 5% from the rest of the world, it makes sense that the US and UK be the default/top options when it comes to selecting a location.
3. Design based on device capabilities
For devices with capabilities, voice input is a better method than typing inputs.
However, that shouldn’t be the only option.
For devices without the capability, having an option to manually input details is useful.
4. The right tool for the task
Provide a numeric keyboard when the form of data required numbers, a qwerty when data is a combination of letters and numbers and a letter-only keyboard when that is the data is purely alphabets.
5. Cut the captcha
Let’s face it, captchas suck and they don’t even serve their purpose anymore.
There are browser extensions that can automatically solve captchas.
So, for the sake of all humanity, remove the captcha.
This is how we improve the user input experience for our clients’ products.
Drop us a comment, let us know what you do differently and don’t forget to follow us at @TculesIT
They help you answer one of the most important questions in #design - “Who are we designing for?”
Here’s how to start creating user personas that will help you make relatable designs:
1. Collate all existent information
The first step is to start collecting everything you know about your users in one place - it might be in a spreadsheet, a doc file, a whiteboard, an affinity diagram - whatever suits you best.
2. Research and listen
Find your way to directly interact with the users of the software.
If time and the budget do not allow then at least track the Internet footprints of the target audience and listen to what they say.